Manager Stations IFP

About Sun Country Airlines

We're not your average airline. We're agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, we're making travel more attainable.

With more than 40 years of Minnesota roots, we're a unique hybrid low-cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world. At Sun Country, you'll be part of a growing airline, and an enthusiastic team focused on connecting our community with their favorite people and places.

Sun Country Airlines provides the resources and support our employees need to succeed. Besides working at a great and growing company, as a Stations Manager IFP you'll enjoy these benefits and more:

• Comprehensive benefit package including dental and vision
• PPO and high-deductible health plans
• Health savings accounts (HSA and FSA)
• Dependent Care
• Starting day one free standby and discounted travel privileges for employees, family, & friends
• 401(k) match
• Paid Time Off
• Paid holidays
• Life and AD&D Insurance
• Employee Assistance Program including counseling for employees and their family
• Fitness incentive and Stop Smoking Support

Stations Manager IFP Overview:

Sun Country Airlines is seeking a Station Manager at Laughlin/Bullhead International Airport (IFP) to be responsible for overseeing all aspects of Sun Country Airlines' ground operations at the station. This role ensures operational efficiency, regulatory compliance, and exceptional customer service, while maintaining the highest standards of safety and performance. The Station Manager serves as the primary liaison between Sun Country Airlines and internal staff, contracted vendors, airport administration, airport tenants, and government agencies. The ideal candidate will demonstrate strong leadership, excellent communication skills, and the ability to build and maintain productive working relationships with key stakeholders to support Sun Country's operational goals at Laughlin Airport.

Essential Roles and Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide daily leadership and direction to station staff and contracted service providers to ensure safe, timely, and efficient operations.
• Ensure full compliance with all Federal Aviation Administration (FAA), Transportation Security Administration (TSA), Department of Transportation (DOT), and airport authority regulations, as well as company policies and procedures.
• Act as the primary liaison with airport administration, tenants, vendors, and local government agencies to support station needs and foster positive working relationships.
• Manage staffing levels, scheduling, and performance for direct reports and ensure vendors meet service-level expectations.
• Monitor and analyze operational performance metrics and implement corrective actions as necessary to improve performance, efficiency, and customer satisfaction.
• Oversee and support irregular operations (IROPs) and emergency response situations, providing clear leadership and communication.
• Conduct regular audits and safety checks to ensure compliance with safety and operational standards.
• Coordinate station activities with other Sun Country departments including Flight Operations, Maintenance, and Customer Experience.
• Represent Sun Country Airlines in airport meetings and on relevant committees as needed.
• Handle customer service escalations and support frontline staff in maintaining a positive passenger experience.
• Act as required local agent for Arizona liquor license
• Assist with other departmental directives and initiatives as necessary
• Any other duties assigned by management

Required Qualifications:

• High school diploma or GED
• Minimum of 3-5 years of experience in airline or airport operations, including at least 2 years in a supervisory or management role
• Strong knowledge of airport operations, ground handling, and regulatory compliance (FAA, TSA, DOT)
• Excellent leadership, communication, and interpersonal skills
• Ability to manage multiple priorities in a fast-paced, time-sensitive environment
• Proficient in Microsoft Office Suite and able to work with airline operational systems
• Must be able to obtain airport SIDA badge and pass required background checks

Preferred Qualifications

• Experience managing third-party vendors or contract service providers
• Previous airline station management experience

Compensation:

Pay range: $56,000 - $63,000 USD annually. This is the base compensation hiring range for this role.

Classification:

Full-Time, Exempt

Work Location:

Laughlin/Bullhead International Airport (onsite)

Supervisory Responsibility:

IFP Station and Ground Service Representatives

Work Environment:

This job operates in an airport terminal. The noise level in the work environment is usually moderate but may become high at various times.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance, and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 60 pounds and occasionally lift and/or move up to 100 pounds. This position will be required to occasionally push/pull up to 300 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Other Duties:

The above statements are intended to provide a summary of key responsibilities and the anticipated work environment of an accountant. They are not intended to be an all-inclusive listing of job duties. Position expectations may change as the needs, or the requirements of the organization evolve.

AAP/EEO Statement:

It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Sun Country Airlines respects and values every employee's contribution to our business. We believe that an important part of our strength comes from our people and their array of perspectives.

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