Order Management & Customer Service Coordinator
 Staffmark Group | |
$45,000.00-$45,000.00
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sick time, short term disability, 401(k)
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 United States, Texas, Irving | |
| 8615 Freeport Parkway (Show on map) | |
 Sep 16, 2025 | |
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Job Title: Order Management & Customer Service Coordinator
Location: Irving, TX (on-site)
Office Hour: 9:00am - 5:00pm
Position Type: Full-time, Non-Exempt, Direct-Hire
Overview:
An international company is seeking a motivated Order & Customer Service Coordinator to support their daily operations. This is an entry-level position, so no prior experience is required. The role provides an excellent opportunity to learn about order management, customer service, and basic logistics within a growing company.
You will work closely with the operations and logistics teams to ensure smooth order processing and exceptional service for customers. In addition, this role offers the chance to gain broad experience in supply chain management and develop skills that can lead to career advancement opportunities within the company.
Essential Duties and Responsibilities include but not are limited to:
Process customer orders via email and systems, ensuring accuracy and timely handling.
Prepare shipping documents, release orders, and invoices after shipment.
Track order status and communicate any discrepancies or delays to supervisors and customers.
Support inventory monitoring and help reduce out-of-stock or excess stock situations.
Assist the logistics team with incoming shipments and inventory allocation.
Maintain organized and up-to-date records of customer orders and communications.
Identify small opportunities to improve processes and enhance the overall customer experience.
Learn and gain experience across supply chain operations, including order management, logistics, and inventory control.
Qualifications:
No prior experience required; on-the-job training will be provided.
Related experience in customer service, order processing, or logistics is a plus.
Strong communication skills, both written and verbal.
Organized, detail-oriented, and able to manage multiple tasks.
Comfortable using computers and learning new systems.
Positive attitude and willingness to learn in a fast-paced environment.
Interest in developing a career in supply chain management is a plus.
Benefits: Health Insurance (Medical, Dental, Vision, Life), Short Term Disability Insurance, 401k, Paid Vacations, Sick Leave, Holidays, Education Assistance, and bonus. After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Staffmark Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations. To read our Privacy Notice for Candidates and Employees/Contractors, please refer to our Privacy Notice for Candidates and Employees/Contractors. By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and/or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - Staffmark | |