Requisition ID |
2025-49666
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Category |
Case/Utilization Mgmt/Care Coor
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Location : Name
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PMG - Montgomery
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Location : City
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Albuquerque
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Location : State/Province
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NM
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Minimum Offer |
USD $17.46/Hr.
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Maximum Offer for this position is up to |
USD $25.96/Hr.
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Overview
Presbyterian is seeking a Community Health Worker. Under indirect supervision, provides patient support in the ambulatory care setting according to established standards of care in collaboration with Care Managers, Medical Providers and other members of the health care team. In addition, connecting patient to community-based programs to improve their health and general well-being through education and provision of coordination of care and services.
Qualifications
Experience: One year of experience preferred in community engagement or public health services. Certification: CHW (Community Health Worker) Certification required. Training is available for eligible candidates. Language Skills: Must be able to speak the language of the population served.
Key Skills
Proficiency in computers and related software applications, including email. Strong communication skills and ability to establish appropriate boundaries. Understanding of barriers to care commonly faced by patients. Familiarity with community agencies and available resources. Effective time management and organizational skills. Ability to collaborate with diverse stakeholders across the community.
Working Conditions
Comfortable working in Emergency Department and/or clinical settings, including Behavioral Health. Able to work in both clinical and community-based environments, including client homes.
Education
Responsibilities
- Participates in presentations to clinics and hospital staff
- Seeks and completes training opportunities directly related to CHW specialty and/or CHW Core Competency training class to build their subject matter expertise
- Co-facilitates health and wellness classes, workshops and/or trainings
- Assists with orientation and mentoring of new team members
- Participants in local, regional or state community health care worker events/meetings.
- Screen patients as related to social determinants of health and link patient to community resources that will assist with those needs.
- Utilizes motivational interviewing and other techniques to engage patients and families in self-management.
- Acts as an advocate for the patient and family.
- Educates patients, families, providers, and care team to address social determinants of health.
- Build relationships with internal and external stakeholders including other CHWs and Peers with the goal of improving the health of the community.
- Continuously expands knowledge and understanding of community resources and services available.
- Facilitates patient access to community resources and utilization of these resources, including connecting to social service agencies and assisting with completion of applications.
- When applicable, initiate closed-loop referral for programs for which patient may be eligible.
- Works collaboratively and effectively within a team. Establishes positive, supportive relationships with participants and provides feedback to other members of the team. Builds and maintains positive working relationships with the clients, providers, case managers, social workers, agency representatives, supervisors and office staff, from diverse cultural and socio-economic backgrounds. Works to reduce cultural and socio-economic barriers between clients and institutions.
- Performs other functions as required.
Benefits
About Presbyterian Healthcare Services Presbyterian offers a comprehensive benefits package to eligible employees, including medical, dental, vision, disability coverage, life insurance, and optional voluntary benefits. The Employee Wellness Rewards Program encourages staff to engage in health-enhancing activities-like challenges, webinars, and screenings-with opportunities to earn gift cards and other incentives. As a mission-driven organization, Presbyterian is deeply committed to improving community health across New Mexico through initiatives like growers' markets and local partnerships. Founded in 1908, Presbyterian is a locally owned, not-for-profit healthcare system with nine hospitals, a statewide health plan, and a growing multi-specialty medical group. With nearly 14,000 employees, it is the largest private employer in the state, serving over 580,000 health plan members through Medicare Advantage, Medicaid, and Commercial plans. AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
Maximum Offer for this position is up to
Compensation Disclaimer
The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.
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