We use cookies. Find out more about it here. By continuing to browse this site you are agreeing to our use of cookies.
#alert
Back to search results
New

Per Diem Security Officer (Days)

Brigham and Women's Hospital
United States, Massachusetts, Boston
75 Francis Street (Show on map)
Sep 16, 2025
Join Our Team as a Security Officer at Brigham & Women's Hospital
Are you passionate about safety, service, and making a meaningful impact in a healthcare environment? Brigham & Women's Hospital is seeking dedicated Security Officers to help ensure a safe and secure environment for our patients, visitors, and staff.
About the Role
As a Security Officer, you'll play a vital role in maintaining a secure hospital environment by patrolling assigned areas, responding to incidents, and supporting both safety and patient care. You'll be part of a team that values professionalism, integrity, and exceptional customer service.
Key Responsibilities:
- Patrol hospital grounds and facilities, with special attention to areas with known security concerns.
- Identify and report unsafe conditions or improperly secured property to prevent theft, injury, or damage.
- Respond to and investigate complaints, potential criminal activity, and safety incidents.
- Assist in restraining patients when necessary and respond to medical emergencies.
- Maintain confidentiality and professionalism at all times.
- Prepare detailed incident reports and maintain accurate logs.
- Dispatch security personnel using integrated security systems.
- Support dignitary protection, traffic control, and workplace/domestic safety situations.
- Participate voluntarily in departmental committees and initiatives.

Qualifications:

Excellent communication and customer service skills.
Ability to remain calm and professional in high-pressure situations.
A current Massachusetts driver's license
A minimum of a high school diploma or GED; Bachelor's degree in criminal justice or related field preferred.

Patient Care Involvement:

Yes - this role includes direct support in patient-related situations, including emergency response and behavioral health interventions.

Experience

Experience in hospital, security/police, emergency medical or customer services preferred 3-5 years preferred

Knowledge, Skills and Abilities
- Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others.
- Ability to deal with and effectively deescalate anxious/stressed people and manage aggression.
- Works effectively both independently and in teams. Able to multitask.
- Strong problem-solving skills.
- Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes.
- Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible.
- Displays positive image, tact, and diplomacy, active listening, articulate.
- Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices.
- Strong writing skills to provide and maintain documentation to support data.
- Intermediate computer skills: typing and use of database software.

Why Join Us?

At Brigham & Women's Hospital, you'll be part of a mission-driven team committed to excellence in patient care and safety. We offer opportunities for growth, training, and meaningful work in a dynamic healthcare setting.

Physical Requirements

  • Standing Frequently (34-66%)
  • Walking Frequently (34-66%)
  • Sitting Occasionally (3-33%)
  • Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
  • Carrying Frequently (34-66%) 20lbs - 35lbs
  • Pushing Occasionally (3-33%)
  • Pulling Occasionally (3-33%)
  • Climbing Rarely (Less than 2%)
  • Balancing Frequently (34-66%)
  • Stooping Occasionally (3-33%)
  • Kneeling Occasionally (3-33%)
  • Crouching Occasionally (3-33%)
  • Crawling Rarely (Less than 2%)
  • Reaching Frequently (34-66%)
  • Gross Manipulation (Handling) Frequently (34-66%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly (67-100%)
  • Vision - Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)


The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Applied = 0

(web-759df7d4f5-28ndr)