IT Operations Intern - 2026 (Part-time)

Applications for this internship are open through October 10th, 2025. We plan to conduct interviews once applications close.

All about us

You likely know us as an insurance company, but that's just a portion of what we do. Hundreds of thousands of North Dakotans trust us to provide them with personalized service and unmatched access to care. It's a mission we take seriously.

We also work with entities throughout the state to challenge the cost and complexity of health care in North Dakota. This uncompromising goal requires caring, innovative people who are ready and willing to help create a new level of health and well-being in North Dakota and beyond.

Work environment

This opportunity is eligible for a hybrid work arrangement based out of our Fargo, North Dakota office location. We empower our employees to find a work style that is best for them. Learn more at Life at Blue | BCBSND.

This BCBSND Internship will start in January 2026. This is a part-time opportunity (approximately 20 hours per week) with potential for full-time hours during the summer months, depending on business needs and intern availability. We offer flexibility within our core business hours of 8:00 a.m. to 4:30 p.m. To support learning and engagement, we encourage interns to schedule at least one full 8-hour day in the office each week. This helps maximize exposure to the team, enhance knowledge retention, and improve task completion.

Pay information

• The estimated pay range for this role is $15.00 - $20.00/hour. Offers to top candidates are based on various factors such as previous experience and level of education completed.
• Pay Level: 014

A day in the life

We're looking for an intern that can bring fresh perspectives, new ideas, and approaches, while fostering innovation and creative problem-solving!

The Intern position is a formal training/development position with specific responsibilities within a defined functional area. Each intern has an individual work plan outlining specific duties and projects for the duration of the internship as well as overall goals for the internship period. A designated mentor will provide supervision, guidance and support.

Your responsibilities will include

• Works with employees to upgrade laptops to a newer model.
• Assists with walk-in's that have requested hardware.
• Assists with hardware replacements and shipping hardware.
• Completes the proper documentation for changes when replacing hardware.
• Completes IT service catalog requests (both hardware and software related).
• Researching and resolving incidents (both hardware and software related), then documenting the resolution steps.
• Learns organizational processes and procedures to support department staff with general tasks and projects.
• Develops professional skills through on-the-job learning, technical training and department exposure.
• Builds relationships with internal and external stakeholders.
• Develops an understanding of what each department does within the organization through cross functional meetings and informational sessions.
• Demonstrates professional workplace behaviors, is punctual and presents an appropriate appearance.
• Performs other duties as assigned by designated leader and/or mentor.
• Performs work under direct supervision. Handles basic issues and problems and refers more complex issues to higher-level staff.

What you need to succeed

• Currently completing post-secondary studies in a specified field or a recent graduate with a degree in Information Technology, Computer Science or a related field.
• Possesses strong written and verbal communication skills.
• Organized and attentive to detail.
• Ability to take initiative in a team environment.
• Collaborates with team members, mentors, and leaders within the organization.
• Coachable with a highly motivated work ethic.
• Intermediate Microsoft Office skills.

Equivalent combination of education, experience or training determined to be acceptable by Human Resources may be substituted, unless regulated by contract or program standards

Benefits and perks

• Encouraged paid time off including paid holidays.
• 4 hours of paid volunteer time with a $200 donation to a charity of your choice upon completion of all volunteer hours.
• Employee recognition, community initiative events and yearly company outings.
• Workplace flexibility offering different options for working arrangements and the freedom to make time for important commitments.
• 401k eligibility.

Equal opportunity employment

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individual with Disabilities, as well as Sexual Orientation or Gender Identity.

For questions, please email careers@bcbsnd.com.

This job posting will be closed 10/10/2025 at 8:00 a.m. (CT). No further applications will be considered.