Ambulatory Services Manager, Pediatric Digestive Health

AMBULATORY MGMT

Full Time

86146BR

Job Summary

The Ambulatory Services Manager, Pediatric Digestive Health is responsible for the functioning and performance of pediatric gastroenterology and general surgery ambulatory clinic operations spanning multiple sites of care, including locations in Oakland and San Francisco. In addition, they will partner with operational leaders responsible for multispecialty satellite clinics to problem solve operational challenges specific to the pediatric gastroenterology and general surgery patient and provider experience at those locations. The incumbent is responsible for the planning, operations, fiscal management and use of resources necessary to safely and effectively care for patients and provide quality services in a safe environment, meeting all Local, County, State, Federal and The Joint Commission guidelines.

This position provides supervision and oversight in the management of daily operations so that operations are efficient, consistent, productive and supportive of strategic goals & objectives as established by the service line, ambulatory and hospital leadership.

The incumbent is expected to work collaboratively with Service Line Leadership, Medical Directors, UCSF FPO and BCH Ambulatory Leadership, Nursing Leadership, Academic Department and Division Leadership, and other peer Practice Leaders. In collaboration with these leaders, this position is responsible for facilitating the service line's outpatient growth, efficiency, and multi-year strategic plan implementation. In addition, this position is responsible for creating operational alignment across locations to ensure a common patient, provider and staff experience within the service line.

Administrative oversight includes developing objectives and policies, managing the operational budget, evaluating key outpatient performance indicators within the service line as well as the performance of key management personnel, and evaluating requests for new or additional services, programs and support staff.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $120,900 - $189,000 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

Benioff Children's Hospital is a complex pediatric academic medical system with 379 beds, member of
University of California San Francisco (UCSF) Health System. We are one of the top Children's Hospital
Systems on the west coast, which is consistently ranked in several specialties within the U.S. New and
World Report. UCSF is nationally recognized as one of the Top 5 National Institute of Health funded
research centers in the country. UCSF Benioff Children's Hospital Medical staff of 928 and hospital staff
over 5,100 FTEs.

Required Qualifications

• Bachelor's degree in related area and / or equivalent combination of experience / training.
• Clinic / center management experience, with progressive expertise in practice management, scheduling, customer-service methods, incident reporting, regulatory compliance, accreditation requirements, and information technology.
• Proven ability to organize, manage multiple priorities, and delegate work functions efficiently.
• Demonstrated managerial skills and human resources management knowledge, including staff deployment, resource utilization, budgeting and financial management, quality improvement, and program planning and implementation.
• Strong written, verbal, and interpersonal communications skills to convey complex information, instructions, and guidelines in a clear, concise, and specific manner, and to influence and persuade all levels of staff.
• Knowledge of relevant healthcare and clinic operations information technology, including billing systems and patient care workflows and processes.
• Demonstrated knowledge of relevant regulatory requirements, as well as related legislative, accreditation, licensing, and compliance environments.

Preferred Qualifications

• Prior experience in an academic medical center setting
• Master's degree in related area

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Organization

Health

Job Code and Payroll Title

006472 AMBUL CARE ADMSTN MGR 1

Job Category

Administrative Support, Professional (Non-Clinical), Supervisory / Management

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

Oakland, CA, San Francisco, CA

Campus

Benioff Children's Hospital, Mission Bay (SF)

Shift

Days

Shift Length

8 Hours

Additional Shift Details

Fully Onsite (5-Days per week)