Digital Experience Business Analyst - Morristown, NJ

At Valley Bank, we believe in people's growth potential. We invest in it. We protect it. We focus it. For nearly 100 years, we've been the Bank that clients from every industry turn to for our expertise, strategies, and advice--building the kind of trust that can fuel every goal. We are the leading relationship bank built for growth--with over $60 billion in assets, 3,800 experts, and more than 200 consumer branches and commercial banking offices in communities across the US.

At Valley, we're all driven by an ambition that goes deeper than just having a job. That's why when you work for us, we make it our goal to help you focus on what drives you--working to turn your passions and strengths into assets you can use to propel your ambitions and build the professional legacy you want. Because when we say we're a relationship bank built for growth, that's not just reserved for our clients--that includes all our associates as well.

As a Digital Experience Business Analyst, will leverage skills to support a team of Product Managers to deliver on Valley's digital client experience improvements. Orchestrates delivery of digital roadmap items through eliciting business requirements and creating documentation with stakeholders that allows business, operational, and technology teams to deliver change.

• Partner with stakeholders to understand their unique needs and develop business requirements or user stories
• Elicit and confirm functional and non-functional business requirements -- Requirements Analysis, Design, Definition, and Management
• Identify and elicit user needs, define scope and objectives (working to prevent scope creep), and analyze current state and future state processes. Develop and maintain user stories (including traceability)
• Create Process Mapsand/or Workflow Diagrams to clarify theas-is and desired future state
• Build strong relationships with stakeholders, build a strong understanding of business
• processes, clarify business goals and objectives, improve processes and efficiency, and bridge gaps between viewpoints
• Perform data analysis as part of project and solution definition/evaluation
• Consult on the creation and execute User Acceptance Testing, tying business requirements to success criteria
• Identify and create a logical decision-making process related to business goals and strategies

• Understanding of digital platforms and experiences within the financial services industry
• Experience working in both iterative and traditional project development methodologies
• Ability to discover and graphically map existing (current state) or desired "to-be" (future state) business processes
• Liaison and consultative skills; negotiating skills within a context of conflicting interests
• Ability to advise on complex matters to non-specialists
• Demonstrated ability in managing internal and external client expectations
• Highly developed business acumen
• Ability to handle multiple assignments simultaneously
• Detail oriented, analytical, and inquisitive
• Ability to work independently and with others
• Extremely organized with strong time-management skills
• Strong writing, mentoring, negotiation, communication, presentation, and meeting facilitation skills; ability to utilize a combination of formal/informal authority and persuasion skill sets

• HS Diploma or GED and minimum of 3 years Business Analysis experience, preferably in a banking or technology environment
• Demonstrated experience working within cross-functional teams within a formalized methodology

• Bachelor's degree in related field. Experience in Financial Services sector
• Working knowledge of Online Banking and Account Opening platforms

We provide a comprehensive and competitive total rewards package including base salary determined by factors such as the role, relevant experience, skill set, and geographical location. Eligible positions may also be eligible to receive commission-based compensation and/or discretionary incentive compensation, which may be awarded as cash or forfeitable equity, recognizing individual performance and contributions.

In addition to financial compensation, we offer a robust suite of benefits tailored to meet diverse employee needs based on eligibility criteria. These include comprehensive health care and insurance plans, retirement savings options, tuition and adoption reimbursement programs, paid time off, mental health support, and other valuable benefits programs. Further details regarding total compensation and benefits will be shared during the hiring process.