New

Patient Access Representative

TEKsystems
$18.00 - $19.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Wisconsin, West Bend
Sep 17, 2025
Job Title: Patient Access Representative Job Description As a Patient Access Representative, you will be the first point of contact for our patients, providing professional and empathetic customer support. You will be responsible for processing and following up on customer orders with accuracy and efficiency, maintaining up-to-date and detailed records in our internal systems, and communicating effectively with patients, clients, and internal teams to resolve inquiries. Responsibilities * Answer incoming calls and provide professional, empathetic customer support. * Process and follow up on customer orders with accuracy and efficiency. * Maintain up-to-date and detailed records in internal systems. * Communicate with patients, clients, and internal teams to resolve inquiries. * Collaborate with other team members on the customer service floor. * Potential direct patient contact for orthotic fittings, including post-mastectomy and diabetic footwear fittings. * Perform sales order and data entry. * Utilize strong computer and phone skills. * Understand and verify insurance information. * Provide customer service in a retail setting. * Assemble products and manage inventory. * Put away stock. Essential Skills * Proven experience in a customer service or administrative support role. * Strong interpersonal and communication skills (both verbal and written). * Highly dependable with excellent organizational abilities. * Ability to multitask, prioritize responsibilities, and work independently. * Proficiency in Microsoft Office Suite and general computer literacy. Additional Skills & Qualifications * Healthcare experience is a plus but not required. Why Work Here? Join a supportive and collaborative team environment that values professional growth and development. Enjoy a balanced work-life schedule with a standard Monday to Friday workweek. Work Environment The position requires working onsite from Monday to Friday, 8 am to 5 pm. The role involves collaboration on the customer service floor, utilizing technology and maintaining a professional and organized workspace. Job Type & Location This is a Contract to Hire position based out of West Bend, Wisconsin. Pay and Benefits The pay range for this position is $18.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in West Bend,WI. Application Deadline This position is anticipated to close on Sep 26, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.