New

Desktop Support Technician

TEKsystems
$19.00 - $23.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Kentucky, Frankfort
Sep 18, 2025
Job Title: Desktop Support Technician Location: Frankfort, KY Overview: TEKsystems is hiring a Desktop Support Technician to provide onsite technical assistance to end users in a Windows-based environment. This role requires hands-on experience with desktop support, including installation, troubleshooting, and hardware replacement. Strong customer service and communication skills are essential, as the technician will interact directly with users to resolve issues efficiently and professionally. Key Responsibilities: * Provide technical support for desktops, laptops, printers, and mobile devices. * Perform hardware and software installations, upgrades, and replacements. * Troubleshoot and resolve issues related to operating systems, applications, and network connectivity. * Configure and deploy computer equipment according to organizational standards. * Document support activities using a ticketing system. * Collaborate with team members to ensure timely resolution of technical problems. Required Skills: * Proficiency in Windows 10 and Windows 11 environments. * Experience with hardware and software troubleshooting. * Familiarity with password resets, remote support, and desktop imaging. * Understanding of basic networking concepts (LAN/WAN, cabling). * Strong customer service orientation and communication skills. * Ability to work under pressure and manage multiple tasks. Preferred Experience: * Exposure to enterprise-level support environments. * Experience with ticketing systems and service desk operations. * Knowledge of Office 365, Active Directory, and common business applications. Qualifications: * Intermediate-level experience in desktop support or technical help desk. * Candidates with strong technical knowledge and interpersonal skills will be considered, even at junior levels. Pay and Benefits The pay range for this position is $19.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Frankfort,KY. Application Deadline This position is anticipated to close on Oct 1, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.