Assistant Program Specialist (Temp)

Assistant Program Specialist

The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County's need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services, and daycare.

Job Description:

HOC's Resident Services Department strives to enhance the lives of HOC customers by coordinating and implementing a vast array of high-quality programs, services, and resources. Through collaborative partnerships with Montgomery County, the federal government, and various community-based organizations, Resident Services is able to offer comprehensive service coordination, impactful resident programs, and robust supportive housing services to individuals and families who reside in HOC owned-managed properties or receive HOC housing subsidies, as well as applicants on HOC's waitlist.

This is a request to assist with Special Projects of leasing up new applicants. Assist with the Administrative tasks such as data entry, electronic organizational files of the Recordation Programs, specifically, Move-Up, Community Choice Homes and Youth Bridge Programs. Providing statistical demographic information for all of the participants of the Program. Cleaning up duplicate files in YARDI. Review files for consistent documents. Monthly Report Submissions. Recertifications and Interims.

Responsibilities:

• Interview, certify, and recertify families
• Negotiate rent amounts with landlords
• Provide customer service to internal and external customers
• Market the housing choice voucher program
• Respond to inquiries from applicants and tenants
• Coordinate applicant move-ins and resident transfers with appropriate staff
• Orient applicants and tenants to HOC rules and community regulations
• Prepare reports as required by the supervisor
• Prepare reports in accordance with mandated deadlines
• Monitor clients for compliance
• Perform other related duties as assigned
• Incumbent must have transportation as this position may require travel between multiple offices

Minimum Qualifications

Experience:

• At least two (2) years' experience certifying participants in federally subsidized affordable housing programs, such as Housing Choice Voucher, Tax Credit of other subsidized housing program

Education:

• Bachelor's degree from an accredited college or university in Public Administration, Sociology, Government or related field
• An equivalent combination of education and experience may be substituted

Knowledge, Skills & Abilities:

• Knowledge of, or the ability to acquire knowledge of, subsidized housing program guidelines and federal, state, and local landlord-tenant laws are necessary. Interviewing and counseling skills
• Ability to use computer software (Word, Excel, and PowerPoint)
• Ability to communicate well with a variety of audiences and strong customer service skills required
• Proficiency in performing accurate calculations and data analysis
• Previous property management, marketing, and training experience helpful
• Foreign language ability is preferred

*Salary determined by departmental budget - Offer commensurate with experience.*

HOC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.

HOC conducts criminal background checks, employment reference checks, and, where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.