New

Desktop Support Technician

TEKsystems
$18.00 - $21.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Maryland, Owings Mills
Sep 19, 2025
We are seeking a detail-oriented and technically skilled IT Support Technician to join our client's PC Build Team. This role focuses on deploying, configuring, and maintaining desktop and laptop systems for new hires, transfers, and special projects. The ideal candidate will have hands-on experience with PC imaging, software installation, and hardware upgrades, and will thrive in a fast-paced, customer-focused environment. Key Responsibilities: * Execute and troubleshoot the build process for laptops and desktops. * Deploy new hardware to end-users, ensuring proper configuration and user satisfaction. * Collaborate with stakeholders to assess equipment needs for new and existing users. * Coordinate with system administrators to set up user credentials and access to corporate applications and network resources. * Communicate with remote users to verify login setup and retrieve necessary files. * Perform hardware upgrades including memory and hard drive installations. * Physically handle and transport IT equipment including desktops, laptops, monitors, and printers. * Complete assigned service tickets promptly and accurately. * Build and configure systems for new hires, transfers, and special requests. * Maintain accurate records in Remedy/Asset Center for ticket progress and asset tracking. * Report build issues to the Build Team Lead and contribute to process documentation. Required Skills: * Proficiency in imaging PCs and laptops. * Experience with software installation on physical and virtual machines. * Familiarity with deploying desktop equipment (PCs, laptops, monitors, thin clients, desk phones). * Strong troubleshooting and communication skills. * Ability to lift and move IT equipment safely. Pay and Benefits The pay range for this position is $18.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Owings Mills,MD. Application Deadline This position is anticipated to close on Sep 30, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.