Customer Service Specialist

Customer Service Specialist - Build Your Career with a Trusted Local Insurance Leader

Are you a service-focused professional with a knack for organization and people skills? Join a well-established, family-owned insurance services company in Alexandria, MN, that values long-term relationships, excellent customer care, and a strong work-life balance. We're looking for a Customer Service Specialist to support office operations and deliver top-tier client service. This is your chance to work with a respected company that's been serving the community for decades, offering both stability and growth.

Hours & Pay

Schedule: Monday - Friday, 8:00 AM - 5:00 PM

Pay Rate: $20-$26/hour (weekly pay while on assignment)

What You'll Do Day-to-Day

• Organize office operations and procedures, manage filing systems, and oversee supply needs.
• Respond to customer inquiries about insurance products and services with accuracy and professionalism.
• Communicate with agents, coworkers, and customers to clarify underwriting guidelines, policies, and account details.
• Review, analyze, and resolve account-related questions promptly.
• Monitor and assign clerical functions to support smooth office operations.
• Assist with minor HR-related administrative tasks.
• Ensure customer experiences are positive, professional, and aligned with company values.

Why You'll Love Working Here

We offer more than just a paycheck-we provide career development and valuable benefits. As part of our team, you'll enjoy weekly pay, medical, dental, vision, life insurance, 401k, short-term disability, employee discounts, referral bonus potential, free staffing services, and more. Once hired on, you'll have access to reduced-rate insurance options at cost and a supportive environment that invests in your success, including covering the cost of your insurance licensing.

What We're Looking For

• 3+ years of office or customer service experience required; insurance experience strongly desired but not required.
• Must be willing to study for and obtain an insurance license within 30 days of hire (company-paid).
• Strong organizational, communication, and problem-solving skills.
• A customer-first mindset with the ability to handle inquiries with care and accuracy.
• Ability to work independently while also contributing to a close-knit team.

Take the Next Step in Your Career

If you're ready to join a trusted local insurance provider that values both its customers and employees, we'd love to hear from you. Click Apply Now to get started and take the first step toward your next career opportunity!

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