Protection Specialist Supervisor

Position: Protection Specialist Supervisor

Department: Property Management

Reporting to: Director of Security / Estate Security Manager

FLSA Status: Salaried, Non-exempt Location: Bentonville, AR

Walton Enterprises is seeking a skilled, highly motivated, and professional individual to join the team as a Protection Specialist Supervisor - Family Estate. The ideal teammate will have the demonstrated ability to oversee and deliver high-level protective services, armed security coverage as well as incident crisis response in a complex estate environment. This individual must be tactically proficient, certified to carry a firearm, medically trained, and discreet, with extensive experience in protective operations, emergency management, and family estate security. This role requires direct and frequent interaction with family members, house managers, high-profile guests, and contractors.

Our Commitment to Diversity, Equity, Inclusion and Belonging

We believe every associate should have access to success. Creating an environment centered on trust, respect, and bringing people together is critical to this belief.

Our aspirations are as follows:

Create an environment where we hire, retain and bring to the table people with diverse backgrounds, viewpoints and lived experiences to create a more successful organization.
• Ensure fairness, equity and access to success for all of our associates.
• Create an inclusive workplace where everyone feels valued, safe, able to engage honestly.

About the Position

This role is responsible for maintaining the safety, privacy, and operational security of a confidential, multi-family estate. Working closely with estate leadership, law enforcement, and other protective personnel, the Protections Specialist acts as a shift supervisor for estate property Security Operations Center and Patrol staff, directs surveillance detection operations, provides armed protection, conducts threat analysis, and oversees incident and emergency coordination. This role may also lead protective intelligence efforts, policy and training development, or support protective operations for the family's travel. The role requires excellent judgment, advanced technical competency, and the ability to lead during high-pressure incidents. This position includes rotating shifts, with availability required for nights, weekends, and holidays.

What you will do

As a primary task, you will lead daily estate security operations, ensuring comprehensive protective coverage for family members, properties, and guests. You will exercise discretion and sound judgment while managing daily security activities, mentoring personnel, and serving as the initial responder during incidents. You will ensure readiness to respond to medical emergencies with either survival training, tactical first aid, or EMT-level certification, applying advanced skills to provide triage and stabilize individuals until higher-level medical care arrives.

Responsibilities

• Work with a team of Specialist Supervisors to oversee and coordinate daily estate protective services operations and executive protection programs using security technology platforms including CCTV, alarms, radios, and access control systems.
• Provide visible armed protection through patrols, escorts, and fixed post assignments, while certified and authorized to carry a firearm at all times on duty.
• Direct and frequently interact with family members, house managers, high-profile guests, and contractors, ensuring professional, discreet, and trusted engagement during daily operations and incident response.
• Exercise independent judgment in assessing risks, managing incidents, and making rapid decisions under pressure.
• Apply advanced training in survival skills, tactical first aid, or EMT-level care to medical incidents, perform triage, and stabilize individuals until higher care arrives or provide direction via radio for on site staff to provide medical care.
• Collaborate closely with law enforcement, first responders, and emergency services to maintain situations awareness and a deep understanding over the local threat environment on an ongoing basis during protective events.
• Lead estate-wide emergency drills and crisis planning initiatives, including "as needed" responsibilities.
• Maintain accurate incident documentation, logs, and reporting.
• Mentor and train team members in professional conduct, firearms proficiency, protective intelligence, and emergency medical response.
• Uphold the highest standards of privacy, confidentiality, and professional conduct while conducting investigations, threat analysis, and providing risk briefings, as well as developing and implementing policy, protocols, and standard operating procedures for protective services, access control, surveillance detection, and emergency response as needed.

Who we are looking for

Skills needed

• Strong leadership, interpersonal, and communication skills
• Exceptional firearms handling, safety, and tactical awareness
• Deep understanding of the use-of-force continuum
• Proven ability to make decisions under pressure
• Expertise in protective security operations, emergency response, protective intelligence, and threat analysis
• Advanced medical response capability (survival, tactical first aid/EMT)

Qualifications required for your success

• Minimum 7 years of professional experience in military, law enforcement, or executive protection; 5 years in an executive protection or emergency response capacity for a family office or corporate environment highly preferred
• Ability to secure a valid concealed carry permit; must be eligible to be certified to carry
• Survival training, tactical first aid certification, or EMT certification required
• Ability to pass background check, drug screening, MVR, and NDA compliance
• Valid driver's license and clean driving record

Additional Helpful Experience Includes

• De-escalation training
• Protective intelligence and threat analysis experience
• Familiarity with Ontic, Envoy, Avigilon, or similar programs
• Prior experience in ultra-high-net-worth (UHNW) residential or estate security
• Familiarity with VIP event security planning and secure travel logistics
• Advanced CPR, First Aid, or AED certifications (beyond EMT)

Personal attributes that support your success

• Demonstrates discretion, integrity, and expertise while serving as a trusted advisor to principals and colleagues.
• Collaborates respectfully and effectively with others, contributing to a supportive, team-oriented environment.
• Approaches challenges with curiosity, bold thinking, and a commitment to continuous learning and innovation.
• Maintains a strong focus on results, consistently exercising sound judgment and decision-making.
• Brings a visionary mindset, planning strategically for the future with imagination and insight.
• Committed to excellence and actively engages with others to accomplish shared goals.

All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and background check. In addition, you will need to provide proper identification verifying your eligibility to work in the United States on your first day of work.

Benefits Information

Compensation Range: $129,000-$161,000

Benefits Information: We offer a comprehensive and generous benefits package which includes medical, dental, and vision insurance, a 401(k) retirement plan and paid time off.

About the Property Management Department

The Property Management team assists the family members with all property related activities including acquisition, design, and development. They manage a variety of properties including both personal and commercial real estate, vehicles, equipment, and other property related assets throughout the country. The Property Management team also supports the Walton Family Foundation and Walton Enterprises office buildings.

About Walton Enterprises

Walton Enterprises supports the personal, philanthropic and business activity for the Walton family. We are a family-led organization, supporting multiple generations of Sam & Helen Walton's family.

Walton Enterprises is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.