Digital Service Technician

Komori America Corp
$30.00 - $40.00 per hour - Overtime is paid after 8 hours of work each day and Saturdays, double time on Sunday. Time spent traveling counts towards calculation of overtime.
vision insurance, paid time off, 401(k), retirement plan
United States, Illinois, Chicago
Oct 02, 2025
Are you a hands-on technician with a passion for cutting-edge digital printing technology? Do you thrive in dynamic environments and enjoy solving complex technical challenges? If so, Komori America Corporation wants to hear from you! Position Overview As a Digital Service Technician, you'll travel across the U.S. to install, maintain, upgrade, troubleshoot, and repair Komori digital and inkjet printing presses. You'll be the technical expert our customers rely on to keep their operations running smoothly. Key Responsibilities Install and configure hardware and software at customer sites Perform equipment and workflow analysis, troubleshooting, repairs, upgrades, and maintenance training Diagnose mechanical and system failures using established procedures Provide technical feedback and maintain communication with the Technical Service Manager Serve as a liaison for unresolved technical issues Attend training classes as needed Travel extensively as required Qualifications Education & Experience Associate's degree or equivalent technical training/experience OR completion of electronics school or equivalent electronics training 3-5 years of direct experience as a digital press field technician Skills & Abilities Strong mechanical and electrical troubleshooting skills Ability to read and interpret technical documents and manuals Effective verbal and written communication skills Proficiency in Microsoft Word, Excel, and ERP software CAD experience is a plus Other Requirements Valid driver's license Ability to lift/move up to 75 lbs. Comfortable working near mechanical parts, electrical components, and in noisy environments Willingness to travel extensively What We Offer Medical, Dental & Vision Insurance 401(k) Retirement Plan with Company Match Paid Time Off (PTO) and Holidays Company-paid Life and Disability Insurance Employee Assistance Program (EAP) Supportive Team Environment with a Global Reach Why Komori? We are the U.S. subsidiary of Komori Corporation, one of the world's largest and most respected manufacturers of printing equipment. At Komori, we foster a collaborative culture where employees, customers, and partners work together toward a shared goal. Our brand promise, Kando-meaning 'beyond expectations'-guides everything we do. Additional Information Relocation is not offered for this position Applicants must have permanent, transferable authorization to work in the U.S.