Technical Service Representative - Automotive Paint

As a Technical Service Representative, you will represent PPG onsite ensuring our Automotive Coatings customer satisfaction by providing outstanding customer service; focus your concentration on Color and Appearance control to their specifications. Be responsible to both the Plant and PPG goals. You will participate in Continuous improvement team and problem-resolution meetings with Plant Operations and Management!

Specialized Training provided to those who meet qualifications of the role. Will report to the Optima Solutions Site Manager and sit at our customer site in Toledo, Ohio.

Responsibilities:

• Support the ongoing activities of PPG onsite at customer automotive production facilities and communicate logically with initiative to understand customer concerns, collect data, take appropriate actions, and resolve problems.
• Ensure accurate reporting to the Paint process team.
• Communicate updates with PPG Technical and Account management, direction of the PPG on site team activity, and to promote Health, Safety, and Environmental mentorship is always followed.
• Providing resolution to customer inquiries, application process monitoring, mix-room supervisors, consignment inventory, material ordering, and hands-on support; followed by a written daily shift report.
• Follow safe work practices, with mechanical aptitude to explain complex ideas across technical, production and non-technical personnel to satisfy customer requirements.

Qualifications:

• HS Diploma, GED, or Equivalent.
• 3+ yrs experience in Automotive Paint/Coatings Such as paint mixing, application, spray booth, or similar experience in industrial or OEM paints and coating.
• Basic proficiency with Word and Excel.
• Ability to work well within a team environment to solve challenges.

#LI-Onsite

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