Build your best future with theJohnson Controlsteam! As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of theJohnson Controlsfamily and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer
Competitive salary Paid vacation/holidays/sick time-15 days of vacation first year Comprehensive benefits package including 401K, medical, dental, and vision care -Available day one! Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy
What you will do Johnson Controls is hiring! We are seeking a Level 3 Chiller Product Technical Support Engineer to provide technical support and risk identification for; serviceability, safety, short-term quality, and long-term reliability as well as literature requirements for the New Product Introduction (NPI) teams. You will also be supporting the PTS organization, Field Sales, Service organization, and engineering teams for complex issues being realized in the field and our factories To be successful in this role, you will need knowledge of control panels, system wiring, and instrumentation.This position is onsite based in New Freedom, PA. Candidates must be commuting distance to the office, or able to relocate. How you will do it
Accountable to create and maintain technical literature, service bulletins, and service letters, for both NPI programs and existing platforms. Drive product reliability through the Continuous Improvement Process for both existing products and new products NPI being introduced. Product Technical Support Subject Matter Experts provide technical support and interact with quality management and engineering to improve overall life cycle cost. The specialist should be able to assist or create test plans to prove out new and existing product equipment offerings. Maintains effectiveness when experiencing changes in work 80 / 20 responsibilities or environment (e.g., people, processes, structure, or culture); adjusts effectively to change by exploring the benefits, tries new approaches, and collaborates with others to make the change successful. Creates novel solutions with measurable value for existing and potential customers (internal or external); experiments with new ways to solve work problems and seize opportunities that result in unique and differentiated solutions; promotes the involvement co-workers in solving problems that directly impact what people do; leveraging technology to effectively address problems and capitalize on opportunities. Places a high priority on the internal or external customer's perspective when making decisions and acting; implementing service practices that meet the customers' and own organization's needs. Ensures others contribute to organization strategies and driving operational discipline, role clarity and performance transparency by focusing them on the most critical priorities, measures progress, and ensures accountability against those metrics to allow us to act like One Team; sets, documents, and communicates clear work standards to improve performance - "the fundamentals"; making our results widely available and easily accessible. Identifies and understands problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; chooses the best course of action by establishing clear decision criteria, generates and evaluates alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences.
What we look for Required
Bachelor's degree in engineering or a related Technical/Scientific field Required 7 years' experience within HVAC&R; or 10 years of technical experience within HVAC&R without a bachelor's degree Be able to analyze and solve complex product system problems Knowledge of controls, control panels, system wiring, and instrumentation. Write technical documents and literature
Preferred
HIRING SALARY RANGE: $69,000 - $119,000 (Salary to be determined by the education, experience, knowledge, skills, and
abilities of the applicant, internal equity, location and alignment with market data.) This role offers acompetitive Bonus plan that will take into account individual, group, and corporate performance. Thisposition includes a competitive benefits package. For details, please visit the About Us tab on the JohnsonControls Careers site at https://jobs.johnsoncontrols.com/about-us |
Johnson Controls, Inc.
sick time, 401(k)
Oct 06, 2025