New 
Student Services Specialist (Admissions, Records, & Registration)
 Maricopa Community College district | |
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b)
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 United States, Arizona, Phoenix | |
 Oct 07, 2025 | |
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Student Services Specialist (Admissions, Records, & Registration) Job ID: 321943 Location: Phoenix College Full/Part Time: Full Time Regular/Temporary: Regular Hiring Salary Range $19.17 - $23.99/hourly, DOE Grade 109 Work Schedule Fall: M-F 8 am - 5 pm, or 9 am - 6 pm; Some evenings and/or weekends may be required. Summer: M-TH 8 am - 7 pm Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision - creating excellence in education for a better world. We focus on people - not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community - we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Campus Statement Situated in central Phoenix, Arizona, Phoenix College (PC) welcomed its inaugural class of students on September 13, 1920. A comprehensive community college with over 17,000 students and more than 150 degree and certificate programs, including two bachelor's degrees, Phoenix College embraces a student-centered approach to ensure quality teaching and learning. PC is a designated Hispanic Serving Institution (HSI) and is nationally recognized with the Seal of Excelencia. In 2025, PC was named as one of the top 16 community colleges in the nation as a Most Promising Place to Work by the National Institute for Staff and Organizational Development (NISOD). Join our top-tier faculty and staff as we innovate and lead in higher education. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package:
Employee Health & Wellness Programs:
Job Summary The Student Services Specialist plays a key role in supporting student success within a learning college environment. This position provides one-stop student service enrollment functions to both new and continuing students on the front line, supporting admissions, records, registration, testing, advising, financial aid, veterans, international student referrals, and other related enrollment services. Serving as a frontline resource, the Student Services Specialist ensures a positive and supportive experience for students navigating college processes. Essential Functions 35% - Assists students with all aspects of the enrollment process. Reviews and processes student applications for accuracy and completeness and requests additional information when needed. Performs online data entry, including processing documents for admission, records, and registration. Assists new and continuing students in all student services processes for admissions, placement testing, registration, academic and financial aid probation/suspension status, veteran services, international education programs, career services, students needing special assistance, transfer requirements, and corresponds with students to resolve problems related to student services functions. 35% - Responds to student requests for official/unofficial transcripts and enrollment verifications; reviews and determines residency/lawful presence/identification authorization; and works clean up reports. Answers incoming telephone inquiries; makes outgoing telephone calls and sends texts; provides admission and registration support in person; and responds to IMs, emails, texts, USPS mail, and online requests. Processes documents/requests using Dynamic forms for residency, domiciles, student information forms, etc., along with processing Online Class Permissions. 10% - Assists with special enrollments for dual, ACE, HOOP, Bear Trax, Phoenix Indian Academy, Life Development, third-party, etc., including processing of documents and presenting information to interest groups. Performs other Admissions, Registration & Records processes and prepares records for permanent storage and/or disposal. 10% - Gathers and compiles statistical enrollment information and/or other student services functions for departmental decision making and sharing enrollment activities to address government reporting and the needs of the campus and District. Updates student records as required following guidelines and applicable laws, policies, rules, and regulations. 10% - Working in a team environment, assists in training staff in the student services areas; directs the work of student and temporary workers; assists with duties in the evenings as needed; serves on cross-functional committees; provides backup support to One Stop support staff in the Welcome and Contact Center; and performs other related duties as assigned. Minimum Qualifications Associate's Degree from a regionally accredited institution in business administration, education or directly related field, and one (1) year of experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs. OR An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications
Special Working Conditions
How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Posting Close Date Apply on or before 10/19/2025 to be considered. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321943&PostingSeq=1 jeid-9289f37b60caf84b81cf496e744f31a1 | |