Program Manager, Senior, Network Operations

Your Role

The Network Operations team is responsible for working with cross-functional teams to shape and execute the strategic vision for Network Management ensuring financial stewardship, driving transformative initiatives to optimize network performance, enhance provider and member experience and strengthen governance across multiple lines of business. The Program Manager, Senior, Network Operations will report to the Senior Manager, Network Operations. In this role you will be responsible for working with the Senior Manager and Vice President, Network Operations to manage the resources that support the overall strategy and objectives of the Network Transitions and Operations team. This work includes, but is not limited to, the creation and management of processes and procedures, workflows while working with cross-functional teams to ensure effectiveness and efficiency throughout the organization

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Bachelor's degree in business administration, Healthcare Administration, or a related field is required
• Minimum of five years of relevant experience in managed care operations, provider relations or provider contracting
• Previous experience in healthcare program or project management
• Technically proficient in Microsoft Office suite (including Word, Excel and PowerPoint) with ability to compile presentations for leadership and data sets
• Must be a critical thinker, detail-oriented, exhibit exceptional communication skills in writing with the ability to track performance and deliverables understanding
• Proven capability to manage and prioritize multiple tasks and objectives simultaneously
• Skilled in handling highly confidential information and serving as a liaison between business leaders and various internal and external stakeholders.
• Able to collaborate and work strategically in a team setting with various professional, technical, and administrative staff, integrating resources in a timely and organized manner