Communications Coordinator

Are you experienced with internal communications endeavors and looking to join a company based on excellence and love?

ChristianaCare is one of the country's most dynamic healthcare organizations, centered on improving health outcomes, making high-quality care more accessible, and lowering healthcare costs. ChristianaCare includes an extensive network of outpatient services, home health care, urgent care centers, three hospitals (1,299 beds), a free-standing emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care, and women's health. It also includes the pioneering Gene Editing Institute and was rated by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. It is continually ranked by U.S. News & World Report as the Best Hospital. With the unique CareVio data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.

ChristianaCare Offers

• Full Medical, Dental, Vision, Life Insurance, etc.
• Two retirement planning offerings, including 403(b) with company contributions
• Generous paid time off with annual roll-over and opportunities to cash out
• 12-week paid parental leave
• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

About this Position

ChristianaCare is searching for a Communications Coordinator to develop effective multimedia messaging and communication strategies for ChristianaCare internal communications, collaborating with partners in External Affairs, Human Resources and stakeholders system-wide to support an informed, engaged workforce that receives the right information at the right time and through the right channels. The coordinator additionally supports the logistics and functions of ChristianaCare's video studio, which is led by ChristianaCare's producer. The Communications Coordinator works in a fast-paced environment with health care experts and an innovative, multidisciplinary communications, marketing and public relations team.

Working as a key contributor on the Editorial Team, the Communications Coordinator manages ChristianaCare's internal communications platform (CaregiverConnect) and the weekly email employee newsletter (CaregiverConnect Weekly); and develops and implements communications plans for key internal projects and programs. The coordinator supports the Communications team with written and visual assets, copyediting and proofreading. This is a hybrid position.

This role involves management, development and daily publishing of internal communications; proactive interaction with leaders and employee groups across the organization; and performance measurement to identify data-driven opportunities and develop strategies for continuous improvement in employee communications.

Principal duties and responsibilities:

• Writes, edits and produces high-quality content to support system communications needs for employee audiences.
• Works at the direction of the Editorial Services Manager and in collaboration with other members of the team to produce compelling multimedia content.
• Holds primary responsibility for daily management, analytics and optimization of CaregiverConnect internal communications platform.
• Produces CaregiverConnect Weekly, the all-employee email newsletter.
• Assists with pre-production needs, such as audio and set design and script writing in the ChristianaCare broadcast studio.
• Assists with production in the ChristianaCare broadcast studio focused on internal communication messaging.
• Assists with coverage and promotion of internal events.
• Works in collaboration with other members of the team to maximize reach of content.
• Focuses on strategic continuous improvement of employee communications.

Education and experience requirements:

• Bachelor's Degree.
• Candidates with degree in public relations, journalism, communications, digital media, media studies or English preferred.
• Three years of corporate communications, public relations or journalism experience, with a demonstrated ability to write and edit compelling, impactful content required.
• Experience in developing and producing multimedia content required.
• Experience in broadcast production preferred.
• Experience in copy editing and proofreading required.
• An equivalent combination of education and experience may be substituted.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/