Call Staff - Conference & Event Center (part-time/on-call) @ Northwood Tech Rice Lake Campus

Northwood Technical College is accepting applications from qualified candidates for a part-time/on-call Conference & Event Center Call Staff.

Conference & Event Call Staff provide on-call support to ensure a welcoming and professional experience for conference center clients. This role focuses on hospitality, customer service, and event support while assisting with Talent & Culture (formerly Human Resources) projects as needed. This position may require scheduling at our Shell Lake HEC on occasion.

Actively embody and promote Northwood Tech's Values:
• Collaboration - Value relationships that enhance learning and promote economic development.
• Innovation - Embrace the latest theories and technologies to support student and community success.
• Excellence - Prioritize high quality education, services, and continuous improvement in a dynamic learning environment.
• Community - Value our deep connections to our communities by working together to provide solutions through student success.
• Support - Empower individuals by supporting their success with quality experiences and services designed to meet their needs.
• Integrity - Uphold honesty and accountability in a diverse, open, and ethical learning and working environment.
• Respect - Value each individual and approach all interactions mindfully, with civility, empathy, and openness to new and differing ideas.
• Set up, staff the coffee bar service, and clean up post event.
• Provide excellent customer service to conference center clients and guests.
• Work with IT and Facilities to troubleshoot issues during events.
• Staff the conference center front desk when assigned.
• Assist with miscellaneous Talent & Culture (formerly Human Resources) projects.
• Other duties as assigned.

Degree & Experience Required:

• High School Diploma
• One year related work experience with event support

Knowledge, Skills, and Abilities:

• Ability to communicate effectively both written and verbally
• Proficiency in the use of Microsoft Office suite and the ability to effectively apply technology to tasks and projects
• Ability to contribute to a team environment while maintaining positivity and professionalism
• Strong customer service skills that focus on creative problem solving
• Time management skills that apply organization and prioritization demonstrating the ability to multitask and work independently
• Ability to obtain driver's license and insurance coverage in accordance with College policy

Preferred:

• Customer service or hospitality support
• Refreshment service
• Basic safety and sanitation practices
• Experience in a college, conference, or event center setting

FY26 Salary - Call Staff - Grade G - $18.99 / hour

There are no benefits offered for this position.

• More detailed information online at https://www.northwoodtech.edu/about/employment/benefits