New

Analyst I, Epic

Davita Inc.
paid time off, 401(k)
United States, Colorado, Denver
Oct 14, 2025
Posting Date 10/14/2025 2000 16th St,Denver,Colorado,80202-5117,United States of America Along with the larger team goals of physician satisfaction and improving CKD quality, the primary goal of the Configuration Analyst is ensuring that the newly branded solution, DaVita Physician Solutions CKD EHR by Epic, is perfectly configured for nephrologists. The Configuration Analyst will be expected to: Be an Epic expert and become Epic Certified. This is a two-month process, including tests/projects/travel to Madison, WI Be nephrology workflow experts: demonstrated by their ability to know key physician and office staff workflows Combine Epic expertise + workflow expertise to independently make configuration decisions within Epic and use Epic tools to own the configuration of our Epic instance To accomplish this goal, a successful Configuration Analyst will independently: Exhibit strong research/assessment skills: Scan market for best practices to implement in Epic Become an expert in the Epic suite of tools, including becoming Epic Certified Conduct primary research with nephrologists Interpret research to build ideal physician workflows to: Maximize physician time/value, by reducing documentation time Best support the management of CKD, with goal to increase the number of optimal dialysis starts and reduce hospitalizations Expectation for this teammate to work independently with physicians and their practices to determine best course of action to configure, and take action for optimizing workflow within Epic independently; Additionally, accountable for documentation and testing of workflow changes Key competencies for this role include: Adaptability/flexibility with respect to changing end-user business needs Critical thinking, ability and willingness to see things with an open mind Self-starter, with ability and willingness to learn new systems Seeking, logically examining, and interpreting information from different sources to determine root cause and develop course of action to resolve issue and prevent recurrence Strong relationship building and communicator Perseverance in difficult and time-sensitive situations ESSENTIAL DUTIES & RESPONSIBILITIES 1. Incident and request resolution Monitor ServiceNow for incidents and requests assigned to team Follow-up with requesters as needed for additional information Update status and document notes and resolution Manage team-owned workqueues and error logs Some on-call responsibilities for urgent issues Management of workqueues and error queues Documenting and migrating build 2. Implementation support Assist in requirements gathering, workflow analysis, build, testing, and go-live phases of the implementation Support users and training team with build fixes and responding to questions about workflow design Implementation support for new practices and new modules Documenting and migrating build Written and verbal collaboration with end users and internal partners to understand issues, design solutions, and explain workflows Engaging with third parties to define, build, test, and troubleshoot integrated workflows 3. Upgrade, enhancement, and special projects work Support Epic upgrades in assessing needs, completing build, testing, and supporting training team with contents of change/update. Learn about future trends in EHR technology to support and promote high value build and functionality in areas such as Interoperability for Nephrologists and their practices, offshore user access review, various Link access. Work in Nova, Asana, Product Board, JIRA and other tools to document build steps and statuses Work with end users and SMEs to understand enhancement and optimization requests Research, design, build, and testing of workflows and enhancements Host go/no go calls, documenting and migrating build for weekly bug fix, EBFs, and monthly sprint upgrades 4. Other duties as assigned. Mentoring and training of other Epic team members on process, procedures and best practices for User and Security to ensure safe movement of build and changes. Desired Qualifications: Bachelor's Degree Knowledge and experience in the following areas: Epic Community Connect Nephrology and kidney care Project scoping and management Proficiency with the following tools: Epic tools such as Nova and Sherlock Product/Project Management tools such as Asana, Product Board, JIRA/Confluence Microsoft Office products Proficiency In Healthcare IT Security Concepts System access best practices/user provisioning System risk assessment Protected Health Information (PHI) requirements Patient care considerations to access CERTIFICATES, LICENSES, AND REGISTRATIONS One or more of the following Epic Build Certification(s): EpicCare Security (current or willing to obtain) Healthy Planet Care Everywhere MyChart Link What We'll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning. #LI-KM4 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Salary Range for the role is $75,200.00-$110,400.00 per year. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $64,350.00/year, Nassau, Suffolk, and Westchester counties: $64,350.00/year, Remainder of New York state: $60,405.80/year New York Non-exempt: New York City and Long Island: $16.50/hour, Nassau, Suffolk, and Westchester counties: $16.50/hour, Remainder of New York state: $15.50/hour Washington Exempt: $77,968.80/year Washington Non-exempt: Bellingham: $17.66/hour, Burien: $21.16/hour, Unincorporated King County: $20.29/hour, Renton: $20.90/hour, Seattle: $20.76/hour, Tukwila: $21.10/hour, Remainder of Washington state: $16.66/hour For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.