Graduate Program Recruiter and Admissions Coach

The Professional Master's and Certificate Programs team-supporting the MS in Pharmaceutical Sciences: Applied Drug Development (ADD) and Psychoactive Pharmaceutical Investigation (PPI) programs, along with their associated graduate-level capstone certificates-is seeking a Graduate Program Recruiter and Admissions Coach to join our Student Experience Team. This small, fun, and vibrant student-centered team provides full-featured student services throughout the entire student lifecycle (inquiry to application to enrollment to graduation to alumnihood) in a cohesive and supportive manner that prioritizes meeting our students where they are.

The Graduate Program Recruiter and Admissions Coach will serve a critical role on our team. While this role contributes to outreach and recruitment efforts-including planning and hosting promotional webinars-its primary focus is admissions coaching. The Recruiter and Admissions Coach will be the first point of contact for prospective students, building supportive relationships and guiding them through the application process via phone, email, video conferencing, and events (virtual and in-person). The Recruiter and Admissions Coach will maintain records of their one-to-one interactions to track the success of various recruiting and admissions coaching efforts.

This role will rely on a full range of interpersonal skills, including collaboration, coordination, effective communication, and public speaking and will contribute meaningfully to our student-focused approach. Successful candidates will have demonstrated ability to succeed in dynamic, goal-driven, fast-paced team environments. This position allows for work location flexibility; on average, up to four days per week can be worked remotely. Some specific dates will require in-person work to support recruiting efforts.

This role is a unique opportunity to make a meaningful impact on the lives of future pharmaceutical professionals while working in a collaborative and mission-driven environment.

FTE:

This position can be full- or part-time, 50%-100%.

• Maintains leads and opportunity data in CRM software program

• Reviews, evaluates, and responds to student applications for admission to a graduate program according to established policies and procedures

• Delivers directed admissions program messaging to internal and external audiences

• Identifies, promotes, and maintains internal and external partnerships focusing on outreach, recruitment, and admission

• Counsels prospective and admitted graduate students on educational planning and career opportunities

• Creates targeted communication plans and materials based on established goals

• Evaluates program effectiveness and provides recommendations for improvement

• Schedules logistics and secures resources for events to promote the Institution

• Identifies opportunities for and develops admissions and outreach events

• Develops and manages webinar-based instructional content for graduate courses, including planning and facilitating live sessions, producing professionally edited recordings, and maintaining an organized repository of webinar materials for ongoing academic use.

The Professional Master's and Certificate Programs team is part of the Division for Pharmacy Professional Development within UW-Madison's School of Pharmacy. We are a collaborative group of student services professionals, instructional designers, teaching faculty, and academic program leaders dedicated to providing high-quality learning experiences for our students.

Employees in this position can expect to receive benefits such as generous vacation, holidays, and paid time off, competitive insurances and savings accounts, and retirement benefits through the Wisconsin Retirement System (WRS).

Qualified candidates can expect to earn between $50,000 and $55,000. Candidates who are highly qualified may earn between $55,000 and $60,000.

• Working expertise with Microsoft Office software (Word, PowerPoint, Excel) and collaboration software (MS Teams, Zoom, Google Drive, Box).

• Demonstrated excellence in customer service, organizational, interpersonal, verbal, and written communication skills.

• Proven record of successful collaboration with cross-functional teams and communicating with multiple stakeholders.

• Demonstrated success meeting deadlines and goals while managing multiple projects.

• Demonstrated success working autonomously and as a part of a team.

• Experience supporting adult learners, students in online education programs, and/or international and domestic students in STEM graduate programs.

• Experience with CRM tools (preferably Salesforce).

• Experience in customer service, sales, or other dynamic people-oriented service environments.

• Experience working in a remote or hybrid work environment.

Bachelor's Degree - Required Minimum

Please ensure that the resume and cover letter address how you meet the required/preferred qualifications and the skills/requirements outlined in the job summary. Please keep in mind, applicants need to articulate all requirements in their cover letter and/or resume. Applicants who have preferred qualifications/skills should share those in the cover letter and/or resume as well.

The application reviewers will be relying on written application materials to determine who may advance to interviews.

For issues with applying, please contact HR Generalist, Allison Miller at allison.miller@wisc.edu.

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

The University of Wisconsin-Madison is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.