Banquet Captain (Catering)

Join the heart of campus life at the University of Arizona Student Unions, where culinary creativity meets community. The Arizona Student Union is looking to hire a Banquet Captain to join our Catering team. Ready to make an impact in a supportive and team environment? The Banquet Captain is responsible for the oversight and execution of catered functions; including service, food preparation, equipment use and food safety practices.

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

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• Oversees and
  assist with the setup, service and breakdown of events, ensuring that all
  aspects run smoothly.
• Greets and
  welcome guests, assist with seating and food service.
• Responsible for
  assisting with the set-up, service and clean-up of all assigned banquet
  functions; sometimes multiple events in a day.
• Coordinates
  orders and table service.
• Serves food and
  beverages to guests efficiently, ensuring proper presentations and timing.
• Works
  collaboratively with the Event Planning team to ensure exceptional
  customer service.
• Addresses any
  unexpected changes such as; increase in attendees, changes in dietary
  restrictions and staffing adjustments.
• Acts as a point
  of contact for the client and/or host; Addresses and resolves client complaints.
• Anticipates potential issues during events and proactively resolve them.
• Assists in the
  training and mentoring of food service staff.
• Monitors and
  maintains banquet supplies.
• Ensures all
  supplies are in good working condition before each event and request
  replacements as necessary.
• Ensures safe
  handling of food and sanitation of equipment.
• Handles
  customer complaints promptly and work to find a resolution.
• Additional
  duties as assigned.

Knowledge, Skills and Abilities:

• Knowledge of
  customer service, catering operations and safe food service practices.
• Ability to
  effectively communicate effectively.
• Ability to work
  in a fast-paced environment.

Physical Requirements:

• Ability to
  move/transport up to 50lbs.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

• High school diploma or high school diploma equivalency is required.
• Five years of relevant experience, or equivalent combination of education and work experience.
• Must be able to work evenings, weekends and holidays.
• Must have a valid driver's license and ability to drive according to the University Fleet Safety Policy.

• Experience with high volume off-site catering in a University setting.