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Correspondence Specialist II

Spectraforce Technologies
United States, Florida, Jacksonville
13141 City Station Drive (Show on map)
Oct 28, 2025
Position Title: Correspondence Specialist II Work Location: FL Remote Assignment Duration: 3 mo. Increments as needed Work Schedule: Tues -Sat or Sun-Thurs 9-6pm or 10-7pm EST Position Summary: Recently lost 3 Contingent workers needing to backfill for Business needs. We will be working with Fl ABA work, fulfilling Peer 2 Peers and documenting and sending out relevant correspondence. Key Responsibilities: Typical Day in the Role * Daily schedule & OT expectations * Typical task breakdown and rhythm * Interaction level with team * Work environment description Schedule as detailed above, OT more than likely not expected. Typical workday depending on assignment, would be entry/scheduling of Peer 2 Peer, retrieving and resolving based on clinical decision, updating mbr record and sending correspondence. Team collaboration and communication is critical to the role. Qualification & Experience: Candidate Requirements Education/Certification Required: High School diploma/GED Preferred: Licensure Required: N/A Preferred: * Years of experience required * Disqualifiers * Best vs. average * Performance indicators Must haves: Requires 1 - 2 years of related experience Nice to haves: Knowledge of correspondence process including understanding medical record information preferred Disqualifiers: Not entry level so some experience required as mentioned above Performance indicators: Best vs. average: * Top 3 must-have hard skills * Level of experience with each * Stack-ranked by importance * Candidate Review & Selection 1 Computer skills 2 Work as a team 3 Customer Service (members and team) Position is offered by a no fee agency.