Lead Analyst, Process and Performance Improvement

National Grid is hiring a Lead Analyst, Process and Performance Improvement for our NY Gas Business department. This position can be based in Downstate NY.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

We are seeking a dynamic and experienced Lead Analyst to support the Director of Program Management in driving a portfolio of initiatives aimed at continuous improvement within the NY Gas Business. The ideal candidate will have strong leadership skills, experience in managing cross-functional projects, and the ability to develop key performance indicators, perform analysis, and manage project plans. This role involves supporting the Director in reporting status to Senior Leaders, managing risk/issue logs, quantifying benefits, and building trackers for the results of the initiatives.

• Support the Director of Program Management in managing a portfolio of initiatives to support continuous improvement, aligning with business objectives and industry best practices.
• Drive the execution of initiatives within the portfolio, ensuring successful delivery and achievement of desired outcomes.
• Develop and analyze key performance indicators to measure the success of initiatives and identify areas for improvement.
• Perform detailed analysis to support decision-making and provide insights into project performance including performing root cause analysis, action plans and developing controls to sustain process changes.
• Create and manage project plans, ensuring timely completion of tasks and milestones.
• Maintain and update risk/issue logs, proactively identifying and mitigating potential risks.
• Quantify the benefits of initiatives and build trackers to monitor and report on results.
• Collaborate with cross-functional teams to ensure alignment and effective execution of initiatives.
• Provide change management and process improvement support to drive operational excellence and business value.
• Serve as a key point of contact for stakeholders, providing regular updates on project status and performance.

• Bachelor's degree required.
• Proven experience in project management, with a track record of successfully managing cross-functional projects.
• Strong understanding of project management methodologies and tools, with the ability to translate strategic goals into actionable plans.
• Excellent communication and interpersonal skills, with the ability to influence and inspire cross-functional teams and senior stakeholders.
• Experience in developing and analyzing key performance indicators and performing detailed analysis.
• Change management and process improvement capability, with experience in driving transformational change initiatives.
• PMP, Lean Six Sigma, Prosci or other change management certifications preferred.

Salary: $137,000.00 - $161,000.00 USD

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.
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