Administrative Assistant - TTU at DFW in Irving

Irving

42821BR

TTU at DFW

Position Description

Performs routine administrative support or technical program assistance work. Works under moderate supervision with limited latitude for the use of initiative and independent judgment.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

About the Department and/or College

Texas Tech University's DFW site in Irving is a regional hub for education, innovation, and workforce development. We serve students, faculty, and partners across North Texas and beyond by creating a vibrant, tech-enabled learning environment that supports in-person and online education, community engagement, and professional growth. Activities at the site include hybrid degree programs, hands-on experiences in coding and entrepreneurship, and hosting community events.

Located in a 27,000 square foot facility, the TTU DFW team ensures that every classroom, event, and workspace operates seamlessly and safely. We empower learners and leaders by building spaces where ideas thrive, creativity is sparked, and connections grow. If you're passionate about shaping the future of education and innovation, this is where your impact begins.

Major/Essential Functions

As the Administrative Assistant for Texas Tech University's Dallas-Fort Worth site, you'll be the first point of contact for guests, students, and staff-creating a welcoming, organized, and professional environment. You'll manage the reception desk, support programs and events on-site and in the community, and help maintain clean, well-stocked public spaces. You'll coordinate supplies, travel arrangements, and expense reports, while working closely with building management and assisting with testing center operations. If you thrive in a fast-paced setting and enjoy helping others succeed, this role offers the chance to make a meaningful impact every day.

• Provide Frontline Customer Service
  Greet and assist guests, students, and staff with warmth and professionalism; answer phone calls and emails, and direct inquiries as needed.

• Support Daily Operations
  Maintain a clean and organized reception area and public spaces; assist with classroom and event space resets and light cleaning; coordinate with building management; work with vendors as needed.

• Manage Site Resources
  Monitor and replenish office supplies, marketing materials, and hospitality suite items; initiate purchase requests and maintain receipts and invoices.

• Coordinate Travel and Expenses
  Arrange travel for staff and complete related expense reports, ensuring all documentation is accurate and submitted on time.

• Assist with Programming and Events
  Prepare materials for off-site engagements and other events; maintain updated handouts and promotional items; support testing center operations. Update the team calendar with appointments, testing sessions, and site visits. Coordinate work with the Senior Event Coordinator and Facilities Manager.

• Ensure Policy and Program Awareness
  Demonstrate working knowledge of Texas Tech University policies and procedures to support safe on-site operations and smooth coordination with the main campus. Maintain up-to-date knowledge of site programming and ensure materials such as flyers and handouts are current and available.

Knowledge, Skills, and Abilities

• Excellent verbal and written communication skills, with a warm and professional demeanor.
• Strong interpersonal skills and the ability to engage with diverse audiences.
• Exceptional organizational and time management skills, with keen attention to detail.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office technology.
• Ability to maintain confidentiality and exercise discretion with sensitive information.
• Comfortable with light cleaning and maintaining public-facing spaces.
• Ability to work both independently and collaboratively within a team.
• Self-motivated and adaptable in a fast-paced, entrepreneurial environment.

Required Qualifications

Completion of high school or the equivalent. Five years office experience. Additional education may substitute for experience on a year for year basis.

Preferred Qualifications

• Associate's degree or higher in business administration, communications, or a related field.
• Two or more years of administrative support experience.
• Experience supporting events, workshops, or educational programs.
• Familiarity with Texas Tech University systems, policies, or procedures.

• Experience coordinating travel and processing expense reports.
• Familiarity with inventory management and vendor coordination.
• Knowledge of event logistics, including room setup and hospitality.
• Experience working in higher education or a professional learning environment.
• Ability to navigate scheduling systems and shared calendars (e.g., Outlook, Google Calendar).
• Customer service experience in a front desk or reception role.

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Does this position work in a research laboratory?

No

Required Attachments

Cover Letter, Professional/Personal References, Resume / CV

Job Type

Full Time

Pay Basis

Hourly

Job Family

Organizational Administration

Job Sub Family

Administrative Operations

Hourly Pay Range

$17.69 - $22.98 - $28.32

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

Travel Required

Up to 25%

Shift

Day

Schedule Details

M-F 8:00 - 5:00

Grant Funded?

No

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.