Software Quality Assurance Analyst

Let's Power the Future of Print on Demand Together

At Gooten (a Taylor company), we're building technology that redefines how brands scale with Print on Demand. Our global platform connects smart automation, distributed fulfillment, and seamless integrations to help brands reach customers everywhere. Our platform orchestrates thousands of complex print-on-demand orders every day across a distributed vendor network: integrating product creation, order management, intelligent routing, and analytics into one seamless experience.

To keep delivering exceptional solutions, we're looking for a Software Quality Assurance Analyst to join our team.

If you're passionate about ensuring software reliability, enjoy solving problems, and want to be part of a fast-growing tech company, we should talk.

We pride ourselves on engineering excellence, automation at every layer, and the ability to scale quickly without sacrificing reliability or quality.

Your Opportunity: As a Software Quality Assurance Analyst at Gooten, you will be a key force in evolving our automation-first quality culture. You'll collaborate with developers, product managers, and customer teams to ensure that every feature, integration, and release meets the highest standards of quality, performance, and usability.

You'll design test systems that not only validate functionality but also ensure the stability, performance, and security of a platform that integrates dozens of microservices and MCPs (Microservice Communication Patterns) including: Kafka topics, NoSQL DBs, REST APIs, and asynchronous workflows.

This is a role for someone who wants to own the automation narrative: embedding tests at build-time, measuring quality in real-time, and enabling developers to ship confidently and safely through self-service, CI-driven quality pipelines.

Key Responsibilities

• Champion an automation-first mindset; manual testing should be the exception, not the rule.

• Design, build, and scale automated test frameworks for APIs, UI, and end-to-end microservice validation using Node.js, Playwright, and related frameworks.

• Develop load and resilience testing suites with Grafana k6 to benchmark and harden distributed systems.

• Integrate test execution and quality gates deeply into GitHub Actions, ensuring every commit, PR, and deployment is validated by automation.

• Collaborate closely with MCPs: Kafka event flows, service mesh routing (Istio), and inter-service contracts to design automated validation of message schemas, ACLs, and service dependencies.

• Mock endpoints with services like microcks or postman to simulate responses

• Lead TDD adoption by embedding test scaffolds into developer workflows and enforcing test coverage standards across repositories.

• Embed security testing and data validation checks into automation frameworks for proactive vulnerability detection.

• Create test observability dashboards (via Grafana or Datadog) that expose quality metrics alongside performance and error budgets.

• Perform exploratory testing to supplement automation with contextual discovery and edge-case validation.

• Collaborate with developers, SREs, and product managers to drive a shared understanding of quality across environments.

Minimum Qualifications

• 5+ years of hands-on experience building and maintaining automated test frameworks for microservice and web applications.

• Strong proficiency in Node.js, JavaScript/TypeScript, or equivalent modern language.

• Demonstrated experience integrating tests into CI/CD systems; ideally GitHub Actions, Jenkins, or Azure DevOps.

• Proven track record in load testing (Grafana k6) and performance analysis at scale.

• Experience validating MCP integrations including: message brokers (Kafka), service meshes (Istio), and REST/gRPC endpoints.

• Working knowledge of Playwright or similar browser automation frameworks.

• Understanding of TDD, security testing, and DevSecOps principles.

• Excellent debugging, observability, and root-cause analysis skills.

• Passion for driving automation-first culture and mentoring others in modern test engineering practices.

• Excellent communication skills with the ability to share findings and updates across teams.

• Strong problem-solving and analytical skills with the ability to prioritize effectively.

• Ability to work independently as well as collaboratively in a team environment.

• Familiarity with both Agile and Waterfall methodologies.

Preferred Qualifications

• Bachelor's degree in computer science, MIS, or related field.

• Experience with Azure, Kubernetes, and containerized CI environments.

• Familiarity with contract testing frameworks for validating MCP communication.

• Experience with Grafana, Datadog, or similar platforms for system and test observability.

• Familiarity with B2B, eCommerce, or fulfillment ecosystems.

• Previous work with performance tuning, chaos testing, or resilience engineering.

• Experience with languages such as Golang, Python, or bash

About Taylor Corporation
One of the largest graphics communications firms in North America, Taylor's family of companies provide a diverse set of products, services, and technologies addressing the toughest communication challenges. For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services, and expertise for individuals, businesses, and distributors large and small. Our 10,000+ employees spanning 26 states and seven countries work diligently to create the interactive, printing, and marketing solutions that have helped build some of the world's more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a comprehensive benefit package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.

The Employer retains the right to change or assign other duties to this position.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.