Security Officer - Retail Patrol Specialist

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Retail Patrol Specialist in North East, MD, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an unarmed patrol professional with Allied Universal, you will monitor and patrol retail locations, helping to deter security-related incidents while maintaining a welcoming and secure environment for guests and staff. You will conduct regular patrols, remain visible to support a sense of comfort, and provide exceptional customer service. Your role will involve clear communication and prompt response to incidents, all while embodying Allied Universal's core values of agility, reliability, and integrity. Join us to be part of a caring team that puts people first and delivers innovative solutions in the retail setting.

Position Type: Full Time

Pay Rate: $16.75 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service by carrying out security-related procedures, site-specific policies and/or emergency response activities as needed.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols throughout the retail location and its perimeter to help to deter incidents and identify potential issues.
• Observe and report any suspicious activities or potential hazards within the location.
• Communicate clearly and professionally with clients, visitors and staff while maintaining a visible presence.
• Assist with controlling access to designated areas as required by site policies.
• Document and report all incidents, accidents and maintenance concerns according to Allied Universal procedures.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Access control or badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.