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Communications & Outreach Manager

Mass General Brigham (Enterprise Services)
United States, Massachusetts, Boston
55 Fruit Street (Show on map)
Nov 17, 2025
Summary
Responsible for overseeing communication strategies. Should ensure the organization's message is consistent and effectively communicated to various stakeholders, including employees, customers, shareholders, media outlets, and the general public.
Does this position require Patient Care?
No
Essential Functions
-Developing and implementing communication plans and strategies to support the company's goals and objectives.
-Developing and managing the company's social media presence, including posting updates, responding to inquiries, and monitoring feedback.
-Writing and editing various forms of content, including press releases, speeches, and presentations, to ensure that the company's message is communicated effectively.
-Working with cross-functional teams, such as marketing and public relations, to ensure a consistent and cohesive message is being communicated to all stakeholders.
-Analyzing and reporting on the effectiveness of communication initiatives and making recommendations for improvements.

Education
Bachelor's Degree Communication Studies preferred or Bachelor's Degree Journalism preferred or Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Experience
experience working in communications in health care or science field 5-7 years required management experience 1-2 years preferred

Knowledge, Skills and Abilities
- superior written, editorial, oral communication and computer skills.
- Proven management ability in employee communications, content development, writing and editing, web development, digital signage development, and publication production.
- Outstanding written and verbal communication skills with demonstrated ability to communicate effectively with colleagues and strong interpersonal skills.
- Excellent management and organizational skills with attention to detail and demonstrated ability in managing staff and multiple projects simultaneously while working effectively under the pressure of last minute deadlines and changing priorities.
- Takes initiative and functions effectively, both independently and as a member of a team, with a willingness to assist with routine and last minute projects.
- Exceptional judgment and discretion in handling sensitive and confidential issues.
- Relies on experience and judgment to plan and accomplish goals A wide degree of creativity and latitude is expected.

Position-specific job description provided to selected candidate.



Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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