Electrical Engineer I (North America Quality Center - NAQC)

Hyundai Motor Group North America Quality Center (NAQC) is the quality arm of Hyundai Motor Group (HMG) based in South Korea and oversees all quality problems raised in North America. NAQC Investigation Team's primary objective is to identify a range of quality issues within the North American market and implement targeted corrective actions to minimize quality problems in the field. This ensures alignment with the increasing demands of sophisticated consumers, contributing to the company's overall success. We are committed to becoming the leading automotive maker by delivering uncompromising quality and maximum customer satisfaction through revolution and change.

Hyundai Motor Group North America Quality Center (NAQC) is currently looking for an Electrical Engineer I at Irvine, CA office who will:

Be a part of investigation team to conduct various types of field investigations to collect duplication data and analyze the data to identify the root cause and share findings through technical investigation report. The candidate is expected to have knowledge of inner workings of automotive electronics and should have troubleshooting / root cause analysis skills to identify a problem and provide appropriate resolution recommendations. The individual will be required to collaborate with the various stakeholders (i.e. HMG Quality Team, HMG R&D, suppliers, North American affiliates) to plan / execute joint activities to achieve a common goal.

• Perform quality investigations on Genesis, Hyundai or Kia(HMG) vehicles based on warranty claim analysis results and its severities
• Conduct field or on-site investigations to accurately define duplicating condition for quality problems related to all electrical systems
• Instrument various DAQ systems to prototype & customer vehicles to capture vehicle ECU data
• Publish technical reports on electrical system evaluations and investigations to provide recommendations for HMG R&D and Quality teams for improvements
• Perform part failure analysis on electrical components to identify root causes and generate an investigation report to share the findings with the corresponding vendor(s) and other quality divisions
• Provide technical support and participate in various product evaluation programs with N.A. sales affiliates and assembly plants
• Conduct ECU Over-The-Air (OTA) update validations to confirm market deployment readiness
• Work closely with vendors to investigate root cause of a problem and confirm effectiveness of countermeasure
• Collaborate with different departments to resolve complex, system-interconnected issues
• Provide engineering support to dealers (remote or onsite) for non-fixable problems by performing root cause analysis and providing methods of resolution.
• Support other activities within the same group to achieve group's overall KPI when necessary.
• Perform supplier audits to ensure the quality of the products delivered to HMG.
• Study J.D. Power, Consumer Reports, and other Automotive Syndicated studies to identify market trends and benchmark competitors that are Best In Class

• Have bachelor's degree in Computer Science / Mechanical Engineering / Electrical Engineering
• Have 1-3 years of experience in the area of QA/QC, Quality Improvement, or Vehicle Quality Investigation & Root Cause Analysis
• Be familiar in Vector CANalzyer / CANoe / CANape, Oscilloscope, Spectrum analyzer
• Be proficient in MS Office applications (Word, Excel, PowerPoint, Outlook).
• Maintain a keen awareness of accuracy and attention to detail.
• Be willing to support initiatives that may fall outside the day-to-day activities listed above.
• General project management experience
• Valid Driver's License and satisfactory driving record

• Zero-dollar Employee Premiums on Medical, Dental, and Vision for You and Your Family
• 100% Employer-paid Disability and Life Insurance
• Generous Paid Time Off, Including Vacation, Sick, and Abundant Holidays
• Competitive Salaries
  
  
  
  • Range of Position: $70,000 ~ $78,000/Year
  
  
  
  
• A Global Environment that Fosters Diversity
• Retirement Savings and Planning Benefits
• Access to Health Savings Accounts and Flexible Spending Accounts
• Flexible Work Hours

• Candidates applying for positions with Hyundai/Kia must be legally authorized to work in the United States. Verification of Employment eligibility will be required at the time of hire.
• HATCI is an Equal Opportunity Employer including Disabled and Veteran. VEVRRA Federal contractor.