Senior Director of Advancement-Data Management Reporting & Analytics

Advancement

The Senior Director of DMRA leads the strategic direction and operational management of the University Advancement CRM system and related platforms. This role is ideal for an IT leader with a strong background in enterprise systems, data governance, and cross-functional collaboration.

You will oversee CRM architecture, integrations, and data workflows that support Advancement's fundraising and engagement efforts. The position requires a deep understanding of relational databases, CRM platforms, and data privacy standards, along with the ability to drive system-wide improvements and user adoption.

Key Responsibilities
* Lead a team of six IT and data professionals focused on CRM operations and support.
* Architect and implement CRM strategies aligned with Advancement's goals.
* Manage system integrations, UAT processes, and platform enhancements.
* Ensure data integrity, security, and compliance with PII, FERPA, and HIPAA.
* Collaborate with Advancement leadership to streamline business processes and improve user experience.
* Promote CRM best practices and lead training initiatives across departments.
* Oversee implementation and support of related platforms and software tools.
Core Competencies
* Proven leadership experience managing technical teams.
* Strong project management and organizational skills.
* Proficiency in SQL Server, Oracle, and CRM platforms (Ellucian CRM Advance, Microsoft Dynamics, Salesforce, Raiser's Edge).
* Familiarity with ADA accessibility standards and data privacy regulations.
* Experience with system customization, integration, and communication workflows.
* Ability to work flexible hours, including evenings and weekends.

Monday through Friday 8am-5pm

A Bachelor's degree or an equivalent combination of education and experience and at least 6 years of experience from which comparable knowledge and skills can be acquired is necessary

* Experience in higher education or Advancement operations.
* Knowledge of professional fundraising systems and ethics.
* Success in leading change management and system transformation initiatives.
* Experience with data hygiene, enhancement projects, and campaign support.
* Ability to build and manage complex communication logic within CRM platforms.
* Familiarity with Ellucian Advance Web or similar systems used in higher education.

$115,000.00-$125,000.00

Salary Range: $115,000.00 - $125,000.00 per year

Grade: GGS-013

University Title: Director III Advancement

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Resume and Cover Letter

Our benefits:
As one of Missouri's largest employers, MU staff members enjoy exceptionally competitive health, PTO and retirement plans. A few highlights:
* Health Insurance -Three plans to choose from, including our Custom Network Plan; a cost-effective insurance option that utilizes our extensive network of MU-affiliated hospitals, clinics and pharmacies.
* HSA - UM provides between $400 - $1200 in contributions to health savings accounts, depending on plans and dependents
* Dental - 100% coverage for preventative care, with no restrictions on network or non-network providers
* Vision - $0 copays on frames and contact lenses along with a $140 allowance, and a $10 copay on yearly eye exams.
* Retirement - UM will match 100% of up to 8% of eligible pay contributed to a 457(b), with a three-year vesting period on University contributions.
* Tuition Assistance - Up to 75% of tuition and supplemental fees waived for employees, and 50% waived for spouses and dependents
* Time Off - Personal time off (PTO) as well as 9 paid holidays.
* Winter Break - The university observes a paid holiday for the period between Christmas Day and New Year's Day.

Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours' drive from St. Louis and Kansas City, Columbia is Boone County's largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.