Senior Applications Business Analyst

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

Formulates and defines system service and support scope and objectives for the Academic Advising degree audit system, Degree Planner and Course Auditor planning and analysis tools. Devises procedures to solve problems related to Academic Degree Audit services considering system limitations, operating time, and required deadlines. Guides and advises Business Analysts within the office and externally as needed to enhance Degree Audit data interfaces and services. Works at the highest technical level of most phases of degree audit and academic advising systems analysis in aspects of degree audit development, and system and service enhancement.

• Coordinates and guides Applications Business Analysts in performing system troubleshooting in a staging and production support environments for PeopleSoft Academic Advising Module, Academic Advising Bolt-on Modules, and other third-party Academic Advising support product interfaces.
• Plans and coordinates end-user instruction, training, and support to resolve application issues related to academic degree audit, academic advising bolt-on and/or interfacing support systems.
• Designs and formulates solutions to address a wide scope of technical, support and information needs for the University's academic advising efforts.
• Provides project management and leadership in collaborative projects between the Academic Advising information consumers and the technical development team members addressing data maintenance, upgrade, or solution delivery processes.
• Leads and guides to Applications Business Analysts to evaluate and develop logical workflows which are configured by internal staff and by external software services in order to provide synchronized data and information across the Degree Audit, Degree Planner and Course Auditor tools.
• Ensures the accuracy of the PeopleSoft Academic Advising Degree Audit system in reflecting current degree requirements and university policies as outlined in the Undergraduate Catalog and as per BOG regulations.
• Serves as the PepoleSoft Academic Advising degree audit liaison between the undergraduate advising community and technical development team members.
• Guides business analysts in synthesizing PeopleSoft academic advising module and academic advising bolt-on module enhancements for functional and technical requirement upgrades.
• Plans and provides guidance for product usability and focus group meetings with Academic Advising end-users to evaluate and improve product development and delivery of information and technology services to meet the University's Academic Advising efforts.
• Interprets University Academic rules and policies related to Academic Advising information systems and applies findings to configure Degree Audit and academic advising bolt-on and/or interfacing system rules and set up values.
• Provides guidance and approval to business analysts in Designing and Producing documentation and manuals for Degree Audit and Academic Advising support tools.
• Recommends procedural changes by preparing workflow charts and business flow diagrams to specify in detail business processes supported by PeopleSoft Academic Advising Module and other interfacing systems. Recommends new procedures in compliance to policies related to the Panther Degree Audit and related Academic Advising Data support, as well as provides support to ensure accuracy of data into Academic Advising systems.

Bachelor's degree and five (5) years of experience in related field.

• Direct, advanced experience with a major Student Information System (SIS), preferably PeopleSoft Campus Solutions Academic Advisement Module.
• Experience with academic planning tools.
• In-depth functional knowledge of university academic advising processes, curriculum structures, and degree requirement policies.
• Familiarity with query tools (like SQL) to analyze data and troubleshoot system issues related to academic planning systems.

Administrative

Begin time: 8:30 AM

End time: 5:00 PM

Criminal Background Check

• Ability to work evenings and weekends.
• Ability to travel locally

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding nondiscrimination, contact FIU's Office of Civil Rights Compliance and Accessibility at 305.348.2785 or email ocrca@fiu.edu.