Parts and Aftermarket Admin, Service - Quincy Compressor - Houston, TX

Your role

Your mission is to process parts orders for air compressors. You will handle quotation requests for repairs, spare parts, and field services, collaborating with Aftermarket sales and coordinating with relevant departments within the product companies while also offering general support. You will report to the Regional Inside Sales Manager.

• You will respond to customer inquiries on behalf of the Aftermarket team.
• You will review inspection reports to identify parts for repair quotes.
• You will correspond with vendors on documentation required for repairs.
• You will process customer orders for repairs related to spare part orders.
• You will provide the sales team with order acknowledgments.
• You will collaborate with product companies and local vendors regarding placement of orders, external repairs, and supply of components.
• You will expedite orders to meet customer commitments.
• You will adhere to the repair processes to support final invoicing.
• You will assess equipment bill of material and engineering drawings to support the scope of repair and spare part order.
• You will communicate with sales team, vendors, and internal partners.

To succeed, you need

• You have a high school diploma or equivalent.
• You are proficient in Microsoft Office Products, including Word, Excel, and Planner.
• You are familiar with SAP and CRM Management
• You have experience processing orders.

In return, we offer you

• We believe there is always a better way. Open for change and feedback is what defines our culture.
• We support you on your journey: individual learning opportunities, world-wide job opportunities, and training.
• The safety and well-being of our employees is important to us, which is why we set high standards for your workplace safety.
• We offer a fair compensation package.
• We offer health insurance, paid leave, and retirement benefits.
• We offer a diverse working environment that is collaborative and aims to create a workplace where you will be valued, proud, empowered, respected, developed and rewarded.

Location

You will be on-site in our Houston, TX location.