Social Media Specialist

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Job Description

FIS powers the technology behind $10 trillion in daily transactions - and we're building a social media presence that matches that scale. We're hiring a Social Media Specialist who can think like a content strategist and execute like a platform-native creator.

This role reports to our Social Media Director, but make no mistake - this isn't an entry-level seat. You'll need to quickly understand a complex, global financial technology business and translate it into social media content that's clear, compelling, and built to perform. You should be equally comfortable writing a nuanced LinkedIn post about payment infrastructure as you are producing a scroll-stopping Instagram Reel - and you should know exactly why each one works on its respective platform.

What You'll Be Doing:

• Produce high-quality social media content daily across LinkedIn, Instagram, X and Facebook - original copy, design, short-form video, and multimedia. You understand that every platform has its own language, and you create natively for each.
• Think like a strategist - you don't just make content, you know why you're making it. You connect every post to a broader content strategy, understand what our audience cares about, and build editorial calendars that serve both brand goals and platform algorithms.
• Master the complexity - FIS operates across payments, banking, capital markets, and enterprise technology. You'll develop a working fluency in these domains fast, because you can't create credible B2B content without understanding the business behind it.
• Optimize relentlessly - track social media analytics and engagement metrics, identify what's driving performance, and use those insights to continuously raise the creative bar. You treat data as a creative input, not a report you file.
• Own community and conversation - monitor, respond to, and spark engagement across all FIS social channels. Represent the brand with intelligence and personality in comments, threads, and real-time moments.

What You Bring:

• 3-5 years of experience in social media content creation with a portfolio that demonstrates creative range and platform fluency - strong copy, strong visual, strong video, all native to channel.
• The intellectual curiosity to learn a complex B2B business quickly and the editorial judgment to distill it into content that resonates with sophisticated audiences.
• Sharp copywriting and visual storytelling instincts - you know the difference between content that fills a calendar and content that earns attention.
• Command of social media management platforms, scheduling tools, and analytics. You don't just pull the numbers - you know what they mean and what to do next.
• A bias toward action - you manage multiple workstreams, produce at speed, and bring ideas to the table without being asked.

Added Bonus if you Have:

• Experience creating social media content for B2B, Fortune 500, or financial services brands
• Video production and editing skills
• Fluency with AI-powered content creation tools
• Working knowledge of financial services, payments, fintech, or banking

What We Offer:

• A modern, international work environment and a dedicated and motivated team
• A variety of career development tools, resources and opportunities
• A fantastic range of benefits designed to help support your lifestyle and wellbeing
• A work environment built on collaboration, flexibility and respect
• A seat on a small, ambitious team building FIS's social media presence from the ground up - inside a $10B+ global financial technology company. You'll work alongside a Director who values craft and strategic thinking in equal measure. Competitive compensation, comprehensive benefits, and the chance to create portfolio-worthy B2B social media work at real scale.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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