Front Desk Receptionist- Child and Family Division

Job Description:

ESSENTIAL JOB FUNCTIONS

• Performs such front-desk/reception functions as meeting and greeting clients and visitors, answering multi-line phones, forwarding calls to voice mail or appropriate staff member, taking and delivering messages, checking in clients (including verifying such demographic information as telephone number, mailing address, payer source; collecting payment for services; documenting payment for services; notifying clinician when client arrives); reconciling cash drawer; scheduling client appointments; copying, sorting, and delivering mail; sending and receiving/delivering faxes; and meeting with client to review client intake form.
• Enters various client data in electronic information system (e. g., client demographics, client eligibility information, client transfers) and enters other program-specific data (e. g., grants) in various databases.
• Performs variety of administrative functions, data entry, validation
• Participates in daily deposit process, including daily deposit reconciliation.
• Performs such medical treatment-related administrative functions and processing lab results.

EDUCATION

• High School or GED required.
• Completion of up to 18 months' business school, beyond high school preferred.

EXPERIENCE

• Three to four years' experience working in office setting and performing various clerical or administrative tasks.
• Advanced knowledge of Microsoft Office Suite.
• Strong oral and written communication skills.

PHYSICAL DEMANDS

• Position has no unusual physical demands; individual has discretion about walking, standing, etc.
• Position requires lifting up to 10 pounds, with occasional lifting of ledgers, medical records, or computer runs.
• Position may occasionally require walking or standing, stooping, or bending.
• Occasional exposure to office chemicals or continual use of a video display terminal.

Time Type: