IT Network Administrator II
Please see Special Instructions for more details.
Our agency supports second-chance employment for individuals who were previously incarcerated, or Justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified.
Please Note:
- A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
- If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants.
- Salary will be determined based on competencies, equity, budget, and market considerations.
- Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
- Failure to complete the application completely may result in you not being considered for the vacant position.
- Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.
- If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.
Position Details
Classification Information
| Position Classification Title |
IT Network Support Professional, Network Administrator |
| FLSA |
Exempt |
| Position Class |
89579 |
Position Overview
| Position Summary |
Join the Ramily!
Winston-Salem State University (
WSSU) is committed to providing a robust and secure technological environment supporting our academic excellence and social impact mission. We seek a skilled and proactive
IT Network Administrator to join our team. This critical role is responsible for the installation, monitoring, troubleshooting, and support of the campus networking infrastructure, including all hardware, telecommunications systems, Wi-Fi and cable TV communications, firewalls, and internet connectivity.
Key Responsibilities:
Installation, Monitoring, and Management of Components:- Provide installation, configuration, troubleshooting, monitoring and management for network components, telecom connectivity, data center connectivity and systems, outside vendor systems, and security and access components.
- Diagnose and resolve communication and connectivity problems.
- Provide support for network communications infrastructure for entities communicating with campus users via the internet or campus adjacencies.
- Contribution to Specialized Infrastructure:
- Analyze metrics, results of systems testing, networking syslog reports, outage reports, and network performance reports to improve performance, seamless access, and security capabilities.
- Present completion and evolution of work including proper inventory, documentation of trouble tickets, work evolutions, capacity planning, and expansion methodologies.
Support of Project Management and Timely Service:- Assist in developing project plans and scheduling work.
- Coordinate with vendors and schedule testing and implementation phases.
- Analyze project requirements, interpret user needs, and apply them to design specifications.
- Update project partners on the impact of new data and adapt to the best method of implementation as necessary.
- Serve as a technical point of contact for network capacity planning and expansion efforts.
- Consultation and Collaboration:
- Communicate professionally and efficiently regarding system changes, outages, planned upgrades, or problem evolutions to appropriate personnel.
- Provide technical assessments, recommendations, and training on technology needs and documents to campus end-users.
- Coordinate with department users, IT colleagues, vendors, and other technical personnel to provide support and resolve technical problems.
What You'll Bring:
- Expertise in network installation, configuration, and management.
- Strong problem-solving skills with the ability to provide direct support to campus end-users.
- Experience in managing telecommunications systems and associated software.
- A commitment to maintaining high network performance, security, and reliability standards.
Why WSSU? At
WSSU, you'll be part of a vibrant community dedicated to innovation and excellence. As the IT Network Administrator, you'll play a crucial role in ensuring that our technological infrastructure supports our mission and the needs of our students, faculty, and staff. Your work will help maintain a secure, connected environment where education and research thrive. |
Position Information
| Position Number |
211265 |
| Working Position Title |
IT Network Administrator II |
| Building and Room No. |
Elva Jones Computer Science Building, Room 1218 |
| Appointment Type |
Permanent Full-Time |
| If Time Limited. |
No |
| Appointment Length. |
12 months |
Requirements and Preferences
| Position required to work during periods of adverse weather or other emergencies |
Emergency |
| Normal Work Schedule |
8-5 M-F |
| Department Required Skills |
Education and Experience:
- Bachelor's degree in Information Technology, Computer Science, or a related field and a minimum of two (2) years of hands-on experience in networking, OR
- Minimum of five (5) years of progressive experience in a networking-focused role without a degree in IT.
Technical Proficiency:
- Working knowledge of network communications and topologies such as LAN/WAN, Ethernet, and Optical Networking.
- Experience with installing, configuring, and managing network routers, switches, firewalls, wireless access points, controllers, DNS/DHCP services, and network access control (NAC) systems.
- Familiarity with fiber optic and structured cabling systems, ISP connectivity, and data center or server connectivity.
- Exposure to or hands-on experience with Cisco networking equipment is required
- Demonstrated experience configuring and managing enterprise or higher education network switches, including VLAN segmentation, port configurations, and firmware updates.
- Strong understanding of IP networking principles, routing, subnetting, and network security fundamentals.
- Proficiency with network monitoring and diagnostic tools for identifying and resolving connectivity issues.
- Experience in structured cabling, wireless networking, and supporting telecommunications systems.
- Proven ability to manage and coordinate technology projects from planning through implementation, ensuring adherence to timelines and standards.
- Effective communication and collaboration skills, with the ability to provide direct end-user support for network-related needs.
- Ability to document network configurations, procedures, and troubleshooting steps in alignment with departmental and compliance requirements.
|
| Preferred Years Experience, Skills, Training, Education |
Skills:
CCNA certification or equivalent Cisco training is strongly preferred.- Experience with network monitoring tools, logical topology design, and support of communication systems such as PBX, VoIP, or card access infrastructure.
- Familiarity with vendor technologies such as Cisco, Palo Alto, Avaya, Dell, APC, or Tripp Lite.
- Experience supporting or managing network infrastructure in a Higher Education or University environment is highly desirable.
- Knowledge of supporting connectivity for enterprise systems such as ERP, hosted platforms, or cloud-based applications is a plus.
|
| Required License or Certification |
|
| Valid US Driver's License |
No |
| Commercial Driver's License Required |
No |
| Physical Required |
No |
| List any other medical/drug tests required |
|
Posting Details
Posting Details
| Internal Posting Only |
No |
| Time Limited Position |
No |
| Appointment Length |
|
| Salary |
Commensurate with education and experience |
| Open Date |
12/12/2025 |
| Close Date |
12/22/2025 |
| Open Until Filled |
No |
| Special Instructions Summary |
Our agency supports second-chance employment for individuals who were previously incarcerated, or Justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified.
Please Note:
- A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
- If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants.
- Salary will be determined based on competencies, equity, budget, and market considerations.
- Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
- Failure to complete the application completely may result in you not being considered for the vacant position.
- Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.
- If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.
|
Supplemental Questions
Required fields are indicated with an asterisk (*).
What is your experience, if any, in a higher education environment?
(Open Ended Question)
How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Website
- Other
Required Documents
- Resume
- Cover Letter
- References List
Optional Documents
|
Winston Salem State University
Commensurate with education and experience
Dec 12, 2025