Program Advisor

Knowledge, Skills and Abilities:

• Maintain processes and systems that improve the quality of customer support services.

• Demonstrate working functional knowledge and use of Banner and Microsoft Office.

• Must possess outstanding communication, critical thinking, customer service, and organizational skills.

• Must be detail-oriented.

• Demonstrate the desire to learn new software requirements to support office functions & efficiency.

• Adapt to learning new tasks & skills.

Required Education:

• Bachelor's degree from a regionally accredited college/university required.

Required Experience:

• Possess personal computer literacy and good organizational skills.

Preferred Experience:

• Experience / training in one or more of the following areas: education, teaching, academic advising, recruiting, sales, customer service, marketing, or public relations - preferably at Community College level.

• Banner experience preferred. Bilingual candidates are encouraged to apply.

Note: This position has limited opportunity for remote work arrangements with appropriate approvals and in accordance with the policies, procedures, and needs of the College.