Sr. Program Manager

Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.

How you can make a difference

The Sr. Program Manager is responsible for leading the creation, deployment, and on-going delivery of strategic programs and initiatives that result in the generation of revenue, reduction of expense, and other benefits to HealthEquity. This role provides leadership and support to cross-functional teams, ensuring program and initiative success. The Sr. Program Manager serves as a central point of communication for program and project status across Client Sales, Relationship Management, and Channel Partnership teams.

What you'll be doing

Essential Duties and Primary Responsibilities:

Develop, launch, and provide ongoing support of complex programs and initiatives across relationship management, sales, and partner teams.
• Organize programs and initiatives usings tools such as Monday.com, Smartsheet, etc. to ensure key activities and stakeholder deliverables are executed in the most efficient manner while meeting targets and goals.
• Implement various tracking and measurement frameworks to evaluate efficacy of programs and identify opportunities for optimization.
• Serve as a central point of contact to routinely relay, facilitate and keep stakeholders apprised of the program's status and respond to questions or inquiries regarding the program.
• Create and deliver effective training programs that equip Leaders and Individual Contributors with the knowledge and skills required to be successful participants in programs.
• Partner with end-users and the Enterprise Apps team to ensure that CRM and other systems are configured to support stakeholder engagement and program reporting.
• Leverage data and analytics to monitor program and initiative success, crafting and delivering on-going leadership updates.
• Operate closely with cross functional teams such as Marketing, Product, People, and Technology to ensure initiative deliverables are executed on-time.
• Apply a rigorous prioritization framework that ensures optimal utilization of resources to advance programs and drive growth.
• Provide recurring program updates and forecasts across all levels of the organization - from Teammates on the front line supporting Relationship Management, Sales, and Partnerships, to the Executive Leadership Team.
• Other duties as assigned

What you will need to be successful

• Bachelor's degree in related field; or equivalent work experience.
• 8+ years of related experience
• Preferred - 4+ years previous experience building and running successful growth or retention programs within Sales, preferably within the Health Plan, Employer Benefits, or Financial Services space.

• Demonstrated ability to lead cross-functional teams and collaborate with senior executives across revenue driving teams.
• Strong proficiency in program and initiative management
• Exceptional ability to analyze data, provide strategic insights, and inform executive decision-making.
• Strong interpersonal skills, with an ability to inspire, and lead teams towards a common goal and cultivate strong internal relationships
• Excellent communication skills and the ability to communicate across all levels of an organization, connecting the dots between multiple initiatives and their impacts to stakeholders.
• Ability to create and tell a succinct story using PowerPoint.
• Experience creating strategic roadmaps to articulate the vision of program delivery
• Self-starter with the ability to drive and influence others to achieve goals and perform with high quality
• Ability to develop creative solutions and workarounds when confronted with a challenge; possessing a "how can we do this?" mindset.
• History of successfully managing and deploying multiple projects at the same time, ensuring key milestones are achieved by deadline, and creating transparency and accountability.

Certifications, Licenses, Registrations:

• Project Management Professional (PMP) certification a plus
• Agile certification(s) a plus

Travel Requirements:

Infrequent travel may be required.

The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives and restricted stock units as part of the total compensation package, in addition to a full range of benefits including:

• Medical, dental, and vision

• HSA contribution and match

• Dependent care FSA match

• Uncapped paid time off

• Paid parental leave

• 401(k) match

• Personal and healthcare financial literacy programs

• Ongoing education& tuition assistance

• Gym and fitness reimbursement

• Wellness program incentives

HealthEquity has a vision that by2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more.

You belong at HealthEquity!

HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity - you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity's applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.

HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot's AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot.

At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together.

As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity.

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