Revenue Cycle Analyst - Access Operations

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

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Position Summary:
We have an exciting opportunity to join our team as a Revenue Cycle Analyst.

In this role, the successful candidate as the Analyst, Access Operations, will serve as a key partner to the Senior Director of Patient Access in managing strategic initiatives across Registration, Insurance Clearance, and Financial Counseling. This role will drive operational alignment, oversee process improvement projects, and coordinate execution of departmental priorities to ensure consistency, compliance, and efficiency across all campuses.
The Analyst will produce executive-level materials, analyze data from existing dashboards, support budget and staffing initiatives, draft standard operating procedures (SOPs), document workflows, and identify opportunities for workflow integration and process optimization across the division.

Job Responsibilities:

Project and Operational Management

• Manage and track key initiatives across all Access sub-departments, ensuring timely execution and accountability.
• Develop and maintain comprehensive project plans, status reports, and deliverable trackers.
• Partner with leaders and analysts to analyze operational metrics, identify performance trends, and prepare summary insights.

Executive Support and Deliverables

• Draft executive-level communications, presentations, and status updates for leadership meetings and performance reviews.
• Prepare visually polished slide decks summarizing operational progress, outcomes, and key recommendations.
• Create standardized reporting templates, dashboards, and data summaries to drive data-driven decisions.

Process Improvement and Standardization

• Document and refine workflows; develop SOPs and quick-reference guides.
• Identify cross-departmental dependencies, gaps, and opportunities for alignment across Registration, Clearance, and Counseling.
• Support design and rollout of new processes, technologies, and initiatives (e.g., Epic workflows, FPL table updates, pre-reg initiatives).

Collaboration and Change Management

• Serve as a liaison between operational leaders, IT, Revenue Cycle, and Finance to ensure cohesive project execution.
• Coordinate communication and engagement with frontline teams to ensure consistent implementation across sites.
• Monitor and report progress to executive sponsors; escalate barriers and recommend solutions.

Minimum Qualifications:
To qualify you must have a Bachelors Degree required.
2 years of experience required.
Proficiency in Microsoft Office products required.
Dynamic communication skills (verbal and written) required.
Analytical skills required.

Preferred Qualifications:
Masters degree in Healthcare Administration, Business, or related discipline.
Project Management Professional (PMP) certification or Lean Six Sigma training.
Experience within Patient Access, Registration, or Revenue Cycle operations at an academic or multi-hospital system.
Familiarity with Epic workflows, workqueues, and reporting structures.
Key Success Traits
Highly organized, proactive, and detail-oriented.
Skilled at synthesizing complex operational data into clear, actionable insights.
Strong relationship builder who can influence without authority.
Adaptable and comfortable navigating ambiguity.
Polished communicator with executive presence.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

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NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $67,771.14 - $78,269.44 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here