Director, Data, Tech, & Ops

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media's shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

About WPP Unite: A Leading WPP Media Brand

WPP Unite is WPP's bespoke agency model built exclusively for Unilever, designed to deliver next-level productivity and innovation across media, data, and technology. As the largest business unit within the Unilever account, the Personal Care Business Unit is the centerpiece for strategic process innovation and data excellence.

Role Summary and Impact

As theDirector, Data, Tech & Operationsfor the Personal Care Business Unit, you will play a pivotal role in shaping the future of data operations across Unilever. You will provide strategic leadership to maintain data quality and enablement, implement robust data processes, and ensure that our data infrastructure can support both current and future business needs.

This is a high-impact role that bridges data operations and enablement, directly influencing executive workstreams and client performance reporting. You will collaborate with cross-functioning teams to troubleshoot complex data and operations challenges. Your work will set the standard for data excellence across the Unilever account, with direct visibility to both internal leadership and the client's measurement team.

• Lead and evolve data operations, ensuring high-quality, reliable data pipelines and scalable infrastructure for ingestion, transformation, and reporting.
• Oversee daily data workflows while identifying and implementing sustainable processes and best practices to maintain data quality and harmonization.
• Serve as a strategic partner to multiple analytics and client teams, bridging technical and business needs.
• Lead data reconciliation across media buying platforms to ensure consistency and accuracy in performance reporting.
• Manage, mentor, and develop a high-performing data operations team (2-3 direct reports).
• Represent data operations in executive leadership forums and client-facing initiatives.
• Champion and foster a culture of continuous improvement, creative problem-solving, and data-driven decision-making.

Skills and Experience

• Extensive experience in media and advertising, with a proven track record in data operations, engineering, and analytics within data-driven marketing organizations.
• Advanced proficiency in SQL and hands-on experience with dashboarding tools such as Domo, PowerBI, and Tableau.
• Strong knowledge of data pipelines, ETL/ELT processes, and Azure-based infrastructure.
• Demonstrated success in client-facing roles, with the ability to navigate ambiguity, evolving requirements, and high-pressure environments.
• Effective communicator, skilled at translating technical concepts and data nuances for non-technical audiences across marketing, finance, and executive teams.

Preferred Qualifications:

• Experience in media buying platforms, data reconciliation, and infrastructure optimization to support campaign measurement and attribution.
• Experience with Alteryx, AWS (transferable to Azure), and advanced Excel.
• Data visualization expertise and experience building/maintaining dashboards.
• Management experience, ideally leading small technical teams.
• Experience supporting large CPG clients and working within multi-tiered organizational structures.
• Ability to articulate solutions and answer challenging data scenarios.
• Track record of handling large-scale data quality issues and implementing corrective actions.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP Media is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with WPP Media, please send an e-mail to GroupM Leave Administration at Leave.Administration@groupm.com or call (212) 297-8507 and let us know the nature of your request and your contact information.

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While we appreciate all applications received, only those candidates selected for an interview will be contacted.