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Facility Coordinator

JLL
parental leave, paid time off, 401(k)
United States, North Carolina, Raleigh
Dec 24, 2025

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position Summary:
Support the Facility Manager in the delivery of services to operate and maintain the property including customer/client services, financial management, facility maintenance, procurement, and supplier management. Developclient relationships with key representatives in supporting client's corporate real estate goals and objectives.

Responsibilities include but are not limited to:
Essential Functions:
Directly support the Facility Manager in executing the needs of managing the assigned portfolio. Responsibilities, including, but not limited to:
* Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction.
* Support compliance with Jones Lang LaSalle minimum audit and compliance standards in facility management, financial management and operational policies and procedures utilizing OneView Projects platform for small capital projects.
* Meet or exceed site Key Performance Indicators (KPI's); monitor Service Level Agreements (SLA's) monthly to identify potential challenges and plan corrective actions accordingly.
* Manage technician payroll and reporting.

* Manage technician PTO and reporting.

* Assist with receiving and dispatching work orders to technical staff, vendors or other service providers utilizing Corrigo.
* Provide management services for all subcontracted and managed suppliers ensuring services are delivered consistently with agreement terms for all facility services including but not limited to the following: landscape maintenance, janitorial, security, waste/recycling, window cleaning, interior plant maintenance, vending and food services.

* Manage client badging process for facility workforce and vendors.

* Facilitate inspections of assigned properties proactively addressing any deficiencies.

* Provide facility specific assistance to the project management team as needed or requested.
* Coordinate special events in support of client or Jones Lang LaSalle

* Manage technician P-Card receipts and reporting.

* Support requests associated with Jones Lang LaSalle'sManagement and Operations team.
* Support energy management programs and reporting.
* Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations.
* Manage all duties in compliance tothe Master Services Agreement and applicable performance measurements.

* Oversee client conference rooms needs such as organizing, configuration, light cleaning.

* Manage office snacks for the office areas as needed and my need to order and stock.

Perform the day-to-day mail room tasks (Organization/Distribution)

Support the implementation of the EHS management systems

* Enforce all Company policies and training requirements regarding safe and efficient operations and work practices.

Support facility specific cost savings targets to contribute to the account achieving savings goals.

* Assist in the development and management of operational and capital budgets.
* Management and staff with operational reporting, budgeting, financial management, purchasing as necessary.
* Support development of monthly/quarterly variance reporting for operating budgets
* Continuously identify cost savings opportunities

Qualifications

Required Knowledge, Skills and Abilities (KSA)
* Excellent customer, computer, managerial, verbal and written communication skills.
* Use of OneView Project Management Platform software and tools

* Use of Facility computerized maintenance management system/ Corrigo.

* Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives.

* Ability to maintain professionalism at all times under stressful situations.

* Ability to plan and manage work under time constraints.

* Basic knowledge of building systems (mechanical and electrical systems).

Working Environment:
* Looking for an individual with strong customer service background and communication skills.

Minimum Required Education:
* Associates Degree or equivalent work experience in facilities management or property management.
* Minimum of 2 years industry experience required either in facility/property space, third party service provider or as a consultant.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.

Location:

On-site -Raleigh, NC

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary

  • Paid Time Off and Company Holidays

  • Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.

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