Development Services Technician

Maricopa County
parental leave, sick time, tuition reimbursement
United States, Arizona, Phoenix
301 West Jefferson Street (Show on map)
Jan 06, 2026
Posting Date 01/06/26 Application Deadline 01/08/26 Pay Range Anticipated Hiring Range: $20.25 - $25.38 hourly Full Pay Range: $20.25 - $30.50 hourly Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. The position is eligible for overtime compensation for all hours worked over 40 in the designated workweek. Job Type Unclassified Department Air Quality About the Position Are you a detail-driven professional passionate about environmental protection and exceptional customer service? Do you enjoy solving problems and helping others navigate regulatory processes in a collaborative team environment? If so, join our team of Development Services Technicians (DST) in the Air Quality Department. As a DST, you will serve as the primary point of contact for the regulated community seeking services from the Air Quality Department. Key responsibilities include issuing Vapor Tightness Certification Decals, registering subcontractors, and assisting customers with permit applications, notifications, payments, and registrations. You will also provide essential internal support by maintaining and updating the department's electronic database, ensuring data accuracy, and sharing information with internal and external stakeholders in a timely and professional manner. Your work will contribute to the department's mission of improving the air of Maricopa County so customers, residents, and visitors can live, work, and play in a healthy environment. About Us Located in one of the fastest-growing and largest counties in the nation, the Maricopa CountyAirQualityDepartment continues to develop innovative programs and engage the community so customers, residents, and visitors can live, work, and play in a healthy environment.Airqualityhas improved significantly over the last 20 years, and the department remains committed to increasing compliance withairqualitypermits and regulations and strengthening the community's knowledge ofairqualityissues. From continually monitoring theairwe breathe to permitting and inspecting sources ofairpollution, developing award-winning school education and pollution reduction programs, and increasing outreach efforts, the department strives for excellence in all we do to meet our goals. Proud to Offer Work with a greater purpose Tuition reimbursement Exceptional work-life balance, with hybrid and alternative work schedule options Opportunities for growth and development within Maricopa County Low-cost, high-value healthcare for you and your qualifying dependents Child care benefits including access to our on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively Paid vacation, sick time, and parental leave Extensive wellness program, including healthcare premium discounts Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1 Learn more at Work With Us \| Maricopa County, AZ We Require Two years of administrative and customer service experience High school diploma or General Equivalency Diploma (GED) We Also Value Associate's degree or higher Experience with databases (including geographic data) and document review for regulatory compliance Bilingual (English/Spanish) Proficient in Microsoft Word, Outlook, Excel, and SharePoint Strong customer service and communication skills Job Contributions Issues vapor tightness certification decals and processes subcontractor registrations in accordance with program requirements. Serves as the primary point of contact for businesses, contractors, individuals, and government agencies, providing information and assistance online, in person, and by phone. Explains and guides customers through the County's online permitting process and, account setup for various permit types and directs inquiries or complaints to the appropriate teams to ensure timely resolution. Performs administrative and front desk functions, such as answering and routing calls, managing voicemail, processing mail, maintaining organized filing systems, and supporting daily office operations. Maintains and updates departmental databases to ensure data accuracy and integrity. Supports continuous program improvement through the development, documentation, and optimization of standard operating procedures and workflows and provide backup assistance for DST Senior and DS Lead functions as needed. Working Conditions Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree. Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions. Machines, Tools, Equipment, Software, and Hardware Cellphone, desk phone, monitors, laptop, keyboard, mouse, docking station, headset, webcam and any other office equipment. Protective Equipment Required Occasionally, technicians are required to shadow other divisions, which may require wearing: safety footwear, eye protection, hearing protection, hard hat, high-visibility vest, and/pr safety gloves. Selection Procedure Only the most qualified candidates will be considered Consideration will only be given to candidates who submit online applications Candidates will be contacted primarily through email and their Workday online application profile Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive Maricopa County is an equal opportunity employer. Apply Now!