Executive Chief Shared Services Officer - 138022

The Executive Chief Shared Services Officer (ECSSO) provides strategic and operational leadership for a major component of the Health System and Health Sciences, ensuring the effective integration and performance of enterprise-wide shared services, administrative, and risk management functions. Reporting directly to the Chief Executive Officer and serving as a key member of the executive leadership team, the ECSSO is accountable for overall operational and financial performance and for alignment with the institution's mission and strategic goals.

The ECSSO plans, directs, and evaluates administrative and operational functions within a significant subsection of the Health System and Health Sciences. The role establishes strategic goals for shared services integration; leads enterprise-wide initiatives to drive operational excellence, compliance, efficiency, and risk mitigation; and advances transformational efforts that support organizational growth and long-term sustainability. In partnership with campus leadership, the ECSSO evaluates, develops, and delivers services to meet evolving institutional needs.

The ECSSO oversees a diverse portfolio that includes Legal, Risk, Compliance, Human Resources, Strategy, Experience, and Transformational Health. The role translates organizational objectives into actionable business and operational plans, optimizes resource utilization, and ensures excellence in employee and patient experience, safety, and quality. Collaborating closely with campus and health sciences leaders, the ECSSO advances integrated strategic models, ensures regulatory compliance, oversees strategic projects supporting clinical growth, aligns operations with fiscal goals, and fosters a culture of accountability, collaboration, and continuous improvement across the organization.

KEY RESPONSIBILITIES:

* Provides strategic vision and leadership for Legal, Risk, Compliance, Human Resources, Strategy, Experience, and Transformational Health.

* Ensures adherence to regulatory standards, relevant Federal/State laws, and internal governance policies.

* Oversees strategic planning and risk management matters.

* Optimizes processes, systems, and resources for efficiency and effectiveness.

* Manages budgets and resource allocation across shared services.

* Fosters a high-performance culture and leads workforce planning for all functional areas.

* Provides vision, expertise, and leadership to plan, develop, and implement strategic initiatives, cultural transformation, and technological advancement to streamline operations and ensure best in class services.

* Ensures management of regulatory functions and adherence with quality guidelines. Directs implementation of performance improvement across sites. Fosters an environment of continuous quality improvement.

* Ensures manager competencies and access to leadership development opportunities. Leads goal development, sets objectives, establishes priorities, conducts annual performance evaluations, and administers salary adjustments.

* Builds deep advisory relationships with executives and affiliate senior leaders.

* Maintains strong, positive working relationships with external agencies, other academic medical centers and healthcare institutions. Engages in outreach activities and referral networks to ensure effective partnership.

• Bachelor's degree in business, health administration or clinical degree and/or equivalent experience/training.

• Fifteen years or more of progressively increasing experience in health business/regulatory operations management.

• Ability to effectively operate in a complex academic health care organization.

• Expert knowledge of service delivery models, business and strategic planning, financial management, program development implementation and organizational development.

• Possesses a highly advanced ability to work collaboratively and effectively with medical center executives, campus leadership, external agencies, and other academic medical centers and healthcare institutions.

• Expert ability to establish and utilize metrics to drive excellence, support operations and facilitate integration.

• Advanced knowledge of relevant regulatory requirements as well as legislative, accreditation, licensing, and compliance environments.

• Excellent verbal and written communication skills, particularly in sensitive situations that may involve public scrutiny.

• Highly advanced interpersonal skills. Expert negotiation and influencing skills.

• Highly advanced ability to build and maintain a climate of trust that inspires commitment to achieve organization goals.

• Advanced degree in business, health administration or law preferred.

• Current UC San Diego employee preferred.

• Employment is subject to a criminal background check and pre-employment physical.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

a. "Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace