Applications Systems Analyst

CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.

CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.

Our Perks:

• Flexible PTO (designed to offer flexible time away for you!)

• Up to 12 weeks paid parental leave

• Paid Volunteer Time Off

• Mental health coverage

• Quarterly Wellness stipend

• Fertility benefits

• Complete list of benefits here

CLA is growing and seeking to hire an experienced Applications Systems Analyst to join our talented Information Technology team. The position offers growth, flexibility and a collaborative work environment.

This role is responsible for all current capabilities, usability, and future implementation plans for the application platform(s) assigned. They are responsible for communication between the business, IT teams, and vendors.

How you'll create opportunities in this Applications Systems Analyst role:

Application Management:

• Serve as the escalation point for the Service Desk on outages, issues, questions, and requests related to supported applications.

• Monitor and manage application platforms to ensure full functionality and availability for business operations.

• Collect, evaluate, and coordinate enhancement requests across business units.

• Implement application configuration changes as part of scheduled releases.

• Act as the point person for coordinating patching, releases, and development efforts with vendors and IT teams.

• Test critical business functions and provide final approval for successful implementations.

• Serve as the primary contact with application vendors, maintaining awareness of current contracts, licensing details, and planned release functionality.

• Represent supported applications in change control meetings.

Operations:

• Assist in estimating effort for enhancements and system changes.

• Create release notes to communicate fixes and new capabilities to business users.

• Collaborate with IT Trainers to produce user documentation and self-help resources.

• Review business requirement qualification documentation from Business Analysts to ensure alignment with platform direction.

• Moderate prioritization meetings across multiple service lines to determine targeted enhancements for upcoming releases.

• Understand and evaluate relationships, dependencies, and impacts across neighboring business functions.

What you will need:

• 3 years of relevant experience in applications support, system analysis, or IT operations required.

  • Experience planning, facilitating, documenting and managing business, functional and technical requirements preferred.

  • Experience in test planning, test case development and execution preferred.

• Bachelor's degree or a combination of relevant experience and training may be considered in lieu of a degree.

Technical Competencies:

Deep business and technical knowledge of the application platform and its usage in the firm.

Strong understanding of application lifecycle management, release management, and vendor coordination.

Excellent communication skills with the ability to translate technical details into business-friendly language.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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Wellness at CLA

To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.

To view a complete list of benefits click here.