OTR Product Manager III

WEX is an innovative payments and technology company focused on simplifying the business of running a business for our customers. We are seeking a Product Manager III to join our Digital organization and support the evolution of our core Over-the-Road (OTR) payments platform. This role is essential in modernizing foundational capabilities, strengthening customer experience, and delivering reliable, scalable solutions across WEX's OTR ecosystem.

As a PM3, you will own well-defined product areas within OTR's core capabilities-such as payment processing, card controls, discounting, card-present innovation, MoneyCodes, data access, authorization services, or platform stability. You will translate customer needs and business requirements into clear outcomes, working closely with Engineering and cross-functional partners to deliver features that improve reliability, usability, and efficiency for fleets, merchants, and internal teams.

You will not yet be expected to drive segment-level strategy, but you will influence it by providing insights, owning execution, and ensuring products move from concept to delivery with clarity and momentum.

• Own a core OTR capability or product area end-to-end-from discovery to delivery to ongoing iteration.

• Develop clear requirements, user stories, and acceptance criteria for engineering teams.

• Manage and prioritize the backlog, ensuring roadmap items align with OTR business priorities and customer outcomes.

• Use data, user feedback, and operational insights to identify issues, propose improvements, and validate decisions.

• Support development of business cases and success metrics while monitoring performance post-launch.

• Build a deep understanding of OTR customers, operational workflows, and partner needs.

• Conduct discovery with internal teams, customers, and merchants to understand pain points and opportunities.

• Connect qualitative insights with quantitative data to make balanced, customer-centered decisions.

• Partner closely with Engineering, UX, Analytics, Operations, and other PMs to deliver reliable and intuitive products.

• Ensure stakeholders are informed with crisp communication and regular updates on progress, risks, and outcomes.

• Work collaboratively to solve cross-team problems, reduce friction points, and enable seamless integration across systems.

• Participate actively in PI planning, discovery sessions, and quarterly business reviews.

• Lead 1 scrum team (occasionally 2) toward a shared mission, ensuring clarity of goals and alignment on priorities.

• Break down complex problems into actionable steps and help remove roadblocks to keep work moving.

• Ensure shipped work is high-quality, compliant, and adds measurable value to customers or internal users.

• Demonstrate curiosity and initiative in gaining domain expertise in payments, fleet operations, discounting, and OTR systems.

• Bring external best practices and modern product techniques into your work.

• Continuously refine your craft in product discovery, delivery, and stakeholder communication.

• 4+ years of experience as a Product Manager or in a similar role within a software or payments organization.

• Undergraduate degree required.

• Experience writing clear product requirements and working directly with engineering teams in an agile environment.

• Ability to manage a roadmap, prioritize trade-offs, and break down ambiguous problems into structured work.

• Strong analytical mindset; comfortable using data to size opportunities, diagnose issues, and measure outcomes.

• Experience with API-based products, platform capabilities, or financial systems is a strong plus.

• Familiarity with mobile, cloud, or payment-related technologies is beneficial.

• Excellent communication and collaboration skills across technical and non-technical stakeholders.

• Delivering high-quality enhancements and new capabilities that strengthen WEX OTR's payment platform.

• Building trusted partnerships across Engineering, Operations, and other PM teams.

• Demonstrating clear ownership, reliability, and ability to execute against defined outcomes.

• Showing readiness to take on broader strategy elements as part of future growth into a PM4 or Lead PM role.