Administrative Assistant Intern

Job Summary :

Mission Statement

Restoring hope and freedom through rehabilitation.

Summary

Provides support to the Executive Administration on daily tasks and projects, which will give the intern gainful experience in the Hospital Administration field.

Essential Intern Functions:

The Healthcare Administration internship will be tailored to match the intern's skills and help in developing new skills in the hospital administration field. A sampling of job assignments and projects are listed below. The intern may work in all areas or just a few.

• Assures smooth operations and support of theExecutive Administration team exercising independent judgment and discretion.

• Prepares accurate reports and timely record keeping.

• Monitors workload, priorities, deadlines, and keeps them on task to successfully support theExecutive Administration.

• Maintain and communicate agenda items and provides materials as needed. Assist with meeting minutes.

• Independently compose/develop routine memos, correspondence, agendas, reports, and written materials to communicate plans and programs.

• Maintain acute awareness of executive responsibilities and offers assistance

• to departments who report up toExecutive Administration.

• Continually review and revise department documents in compliance with hospital policies.

• Collaborate and participate on departmental work standardization and process improvement.

Plan and direct all general administrative responsibilities, including but not limited to:

• Contributes to event planning and arrangements for outside organizations.

• Provides project coordination and record keeping.

• A wide variety of administrative tasks involving the simple and very complex, having a breadth of organizational impact, security, and confidentiality.

• Collaborate and participate in departmental/programmatic meetings and disseminate information.

• Represents theExecutive Administration in the placing, receiving, and directing phone calls, messages, information to callers, or referral to others.

• Maintain acute awareness of hospital and corporate issues and maintain administrative records and files, securely, as appropriate.

• Assist patients, employees, and visitors, take appropriate action, or refer individuals to the appropriate personnel.

Essential Intern Qualifications (Knowledge, Education, and Training Requirements)

• Bachelor's Degree or Master's Degree Seeking Student.

• Proficiency with Microsoft Office, including Word, Excel and Outlook.

• Proven ability to create graphs, forms and databases and summarize results.

• Internet and web experience.

• Competent language, spelling, and grammar skills with the ability to proof business documents.

• The ability to demonstrate initiative and responsibility, perform multiple tasks, attend to detail, meet deadlines, adapt quickly to changes, and respond well to feedback.

• Good interpersonal and telephone skills.

• Physical Demands: Able to exert up to 10 pounds of force occasionally (up to 1/3 of the time); able to lift, carry, push, pull, up to 10 pounds occasionally; able to sit for the majority of the time, but may involve brief periods of time involving walking or standing; able to use keyboard frequently (1/3 to 2/3 of the time)

Customer Service Responsibilities:

Demonstrates excellent customer service behaviors consistent with organizational and departmental standards. Consistently promotes teamwork and direct communication with co-workers. Deals discretely and sensitively with confidential information.

Responsibilities in Quality Improvement:

Contributes by identifying problems and seeking solutions. Promotes patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.

Diversity and Inclusion

Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect.

Reporting Relationship:

Executive Administration

Work Schedule

20-40 hours per week for a 12 week period. Actual hours and duration of internship will be determined at the time of position being awarded.

This is a 12 week unpaid internship. The internship focus is on providing education and on-the-job training, and not actual employment. This training is considered a benefit for the intern, not Mary Free Bed Rehabilitation Hospital. The intern position is not a replacement for regular staff and the intern should not expect to be entitled to a job once training is complete. A monthly stipend may be offered and is intended to cover basic needs, such as lodging, meals and transportation.

• This internship will promote learning for specific learning goals related to managing risk in health care administration as noted in intern essential functions above.

• All Interns are supervised.

• Interns are required to work a certain number of hours but intern supervisor will work with each intern to be sure the hours do not conflict with academic participation in classes.

• Each Intern will receive a formal evaluation midway and at end of internship time period in relation to each interns specific learning goals.

• Mary Free Bed may work with each interns academic institution to determine academic credit that can be earned, but that is not a requirement. Mary Free Bed Rehabilitation Hospital reserves the right determine that requirements for complying with academic requirements for internship credit are beyond what the supervisor or department can reasonably provide.

• All interns are expected to follow all policies and procedures of Mary Free Bed Rehabilitation Hospital. Failure to follow Mary Free Bed Rehabilitation Hospital policies and procedures can lead to disciplinary action up to and including termination of the internship. If an intern is terminated the stipend may be reduced by proration to the date of termination.

If you require a reasonable accommodation to perform the essential functions of this position, you must request accommodation in writing, within 182 days after you know or should know of the need for accommodation.