Verification Specialist

About Axle Logistics

Meet Axle Logistics: an award-winning logistics company that doesn't fit the mold.

We pride ourselves on changing the industry standard and setting a new tone in the logistics field. Ask our current employees what it's like to work here, and you'll hear words not often used to describe a logistics shop: energetic, contagious, addicting, inspiring, meaningful, rewarding, and fun.

At Axle Logistics, we strongly embrace the entrepreneurial spirit and have a passion for providing real opportunities to ambitious professionals who share our energy and competitive nature. Whether you're a recent college graduate or a seasoned business professional looking for a career change, we can provide you with a path for success through our comprehensive training program, professional development process, and unlimited access to a dynamic leadership team with years of experience in the industry.

We love to see each other win. Positive attitudes produce positive results, and that spirit is the foundation of everything that we do.

About the role

• Axle Logistics is seeking a detail-oriented and organized individual to fill the role of Verification Specialist. Joining the corporate headquarters Accounting & Finance division in Knoxville, TN, this motivated candidate will oversee various tasks and assist in the department's overall efficiency.

What you'll do

• Respond to inquiries from carriers and outside factoring companies with payments and rates.
• Process carrier invoices, Bills of Lading (BOL), Proof of Delivery (POD), and other necessary documents.
• Answer and manage a high volume of inbound calls and emails daily with professional and timely responses.
• Verify carrier information and payment methods, ensuring accuracy and compliance.
• Exhibit good time management skills to prioritize and complete tasks within deadlines.
• Pay close attention to detail to identify any discrepancies or errors in payment information or documentation.
• Retrieve payment history records to generate proof of payment for relevant parties.
• Collaborate and communicate effectively with internal teams to resolve any payment-related issues or discrepancies.
• Maintain accurate and organized records of carrier information, payments, and communication.

Qualifications

• High School diploma required; Associate's degree preferred
• General office experience
• Knowledge of Microsoft Office Products, especially Excel
• Ability to maintain clerical records and to compile reports from them
• Capacity to verify documents and forms for accuracy and completeness
• Skilled to understand and follow written and verbal instructions
• Ability to exercise tact and courtesy in frequent contact with carriers and co-workers