Quality Assurance Manager (Frame Qualification)

Requisition ID:914058
Store #:E02453 Lab Ops - Ops Management BALT3
Position:Full-Time
Total Rewards:Benefits/Incentive Information

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

Responsible for leading and supervising a team as they develop, test, modify, and create technical data to support frame qualification and lens processing. Also, to plan, direct, or coordinate activities in such areas as lens shape development, shape data problem resolution, frame quality feedback to suppliers and new product introductions.

MAJOR DUTIES AND RESPONSIBILITIES

• Identify data processes, develop action plans, and execute quality improvement. Investigate and resolve in-process production issues.
• Evaluate non-conforming occurrences in manufacturing, develop and/or revise workflow methods. Inform management on changes/additions and guide associates in correcting deficiencies as necessary.
• Coordinates and directs projects, making detailed plans to accomplish goals and directing the integration of technical activities.
• Act as project manager on improvement projects; drive and facilitate continuous improvement teams that are specific to quality issues with measurable impact to key operating metrics and the financial plan.
• Responsible for the development and training of associates and the leadership team in achieving continuous process improvement.
• Using root cause problem solving skills, collect and analyze data, and prioritize and deliver data as necessary.
• Direct, review, and approve lens shape design and changes.
• Develop and implement policies, standards and procedures for the technical work performed in the Product Integration Department.
• Maintain adherence to company policies, safety standards, and good housekeeping practices.
• Assume additional responsibilities and perform special projects as needed or directed.

BASIC QUALIFICATIONS

• Bachelor's Degree or equivalent experience
• 5+ years of experience
• Strong problem solving and analytical skills (both quantitative and qualitative)
• Strong written and oral communication skills
• Strong computer skills to include the use of Microsoft Office tools.
• Advanced interpersonal skills, along with the ability to communicate effectively and maintain credibility across all levels in the business
• Ability to influence/negotiate
• Group presentation skills
• Ability to work independently
• Experience in optics and the integration of lenses with frames

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or emailHRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.