AESMP SETA- Technical Director

US Citizenship Required

Active Secret clearance/T3 Investigation Required

Connected Logistics is seeking a Technical Director at Fort Gordon in Augusta, Georgia that provides acquisition support, contract support, fielding management, quality assurance surveillance plan (QASP) operations, government furnished equipment (GFE) provisioning, project management, communications, and engineering services to the NETCOM AESMP Requirements Manager, AESMP System Owner, AESD Functional Manager and Operations Manager.

Key Responsiblities

• Plan and track AESMP process improvements analyzing existing business processes, identifying inefficiencies and implementing solutions to improve efficiency, quality and increase customer value.
• Focus on optimizing IT services by analyzing workflows and applying ITIL practices for continual improvement and better service delivery methods for greater customer satisfaction.
• Plan, organize, monitor, manage, oversee, and/or perform research and engineering activities relating to the design, development, installation, modification, and/or analysis of systems or systems components.
• Facilitate the identification, establishment, organization, engineering, and/or implementation of program strategic objectives, policies, standards, and/or specifications.
• Consult with management to determine information requirements of management, analysts, or engineers, determine technical challenges and priorities of new projects, and discuss system capacity and equipment acquisitions.
• Confer with Program Manager on the technical oversight of proposed projects to ensure cooperation and further define nature of project.
• Review project feasibility studies. Establishes work standards.
• Interpret policies, purposes, and goals of AESMP Project Management Office (PMO).
• Prepare progress reports to inform management of project status and deviation from goals.
• Interface with management specialists, technical personnel, or vendors to solve technical problems as it relates to AESMP system operations.
• Assist Program Manager with planning and managing successful project execution and implementation.
• Assist AESMP System Owner with the development, staffing and publishing of Army orders / directives, CONOPS, TTPs, and/or SOPs to subordinate units to deploy, implement and operationalize AESMP capabilities.

• BA in Computer Science, Engineering. Information Services or an equivalent.
• ITIL 4 Certification required.
• PMI- PMP certification (strongly desired)
• 10 years of ITSM (Information Technology Services Management) related experience.
• Advanced knowledge and experience in Service Now (SNOW) platform management.
• Advanced knowledge and experience in Zero Trust IT Service Management and operations.
• Subject Matter Expert(SME) in requirements development for Army acquisition systems.
• Must have experience with writing Standard Operating Procedures (SOPs) and Task Orders(TO).
• Well versed within process and strategy improvement.
• Excellent oral and written communication skills.
• Able to travel up to 10 percent.
• 90 percent teleworking/remote.

Total Rewards Statement

We believe in fairness and clarity throughout our hiring process. The anticipated salary range for this position is $95,000.00-$115,000.00 USD. This is a good faith range based on factors such as your experience, geographic location, any applicable contractual requirements, and may vary slightly.

Beyond salary, we provide a robust benefits package and encourage ongoing professional development, because your growth and well-being matter to us. We're excited to support you in building a rewarding career with us!

Connected Logistics respects the need for confidentiality for all applicants.

Connected Logistics offers an excellent benefits package that includes health, dental, vision, life and disability insurance, a great 401(k) package, and generous Paid Time Off.

EQUAL OPPORTUNITY EMPLOYER. It is our policy to abide by all federal, state and local laws prohibiting employment discrimination solely on the basis of a person's race, religious creed, color, national origin, ancestry, physical disability, mental condition (including, but not limited to, cancer related or HIV related), marital status, sex, gender (including sex stereotyping), age, sexual orientation, military status, or any other protected status except where a reasonable, bona fide occupational qualification exists.