Senior Business Resiliency Manager

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Cyber & Technology Resiliency

• Strengthen recovery for hybrid/cloud environments and critical applications through resilient design and backups.
• Strengthen cyber recovery capabilities, including ransomware readiness, through validated backups and robust, repeatable restoration processes.
• Align resiliency capabilities with evolving threats and regulatory expectations in partnership with Cybersecurity.
• Oversee readiness of isolated recovery environments and recovery governance.
• Shape and drive recovery strategies grounded in business-prioritized functions to strengthen enterprise resilience.
• Run targeted cyber tabletops to validate readiness and reduce emerging risks.

Disaster Recovery & Business Continuity

• Advance BC, DR maturity by ensuring strategies, plans meet business needs and reflect evolving threats.
• Oversee dependency mapping, runbooks, and team engagement to ensure accurate recovery models.
• Partner with business units to ensure continuity plans address operational, technology, and crisis response needs.

Crisis Management & Incident Preparedness

• Oversee crisis management frameworks, communication protocols, and leadership decision-support processes.
• Lead or support response activities during large-scale technology or cyber incidents.
• Support enterprise tabletop exercises, simulations, and after-action reviews to identify improvements and strengthen organizational readiness.

Risk, Compliance & Reporting

• Ensure alignment with regulatory and industry frameworks (NIST, ISO 22301, FFIEC, NYDFS 500.16).
• Produce executive-level reporting on resiliency posture, program maturity, risks, and remediation efforts.
• Identify gaps and drive remediation with technology, business, and security partners.

People Leadership & Collaboration

• Lead and develop a high-performing team of resiliency professionals.
• Foster a culture of accountability, preparedness, and cross-functional partnership.
• Engage leaders across Technology, Security, and Business to drive alignment and adoption of resiliency practices.

Qualifications

• 10+ years of experience in cyber resiliency, DR/BC/CM, technology risk, or cyber risk.
• Proven leadership, communication, and program development capabilities.
• Experience leading enterprise resiliency programs (e.g., DR, BC, Crisis Management).
• Strong strategic planning, risk assessment, and critical thinking skills.
• Deep knowledge of high-availability architectures, cyber threats, and backup/restore technologies.
• Broad understanding of core IT infrastructure, Datacenter operations, SOC operations, and incident management.
• Excellent communication skills, executive presence, and ability to influence at all levels.

#LI - TE1

Skills

Compensation

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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